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Old 05-26-2011, 08:03 PM   #1
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forest river

could anyone help me get ahold of the guys at forest river. can't sem to find names of contacts I could call or e-mail with warranty questions
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Old 05-26-2011, 08:53 PM   #2
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it would help knowing what division or dept. you want to contact.

there is a sticky with many names and numbers of FR depts. and personnel.
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Old 05-28-2011, 06:57 AM   #3
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I am not sure as I have had a number of problems from our fridge to the straps holding the covered under belly falling off. I need to talk to someone about getting the repairs done under warranty as I feel the dealership is prolonging things and everything I seem to need they keep delaying. Fed up
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Old 05-28-2011, 07:06 AM   #4
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This post is from 2008, maybe still good? Look at # 13.
http://www.forestriverforums.com/for...ion-372-2.html
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2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2008 F250 Lariat CC SB 6.8L V10 4.10 axle ratio (NITTO TERRA GRAPLER G2 LT275/65R20E)
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped: 2011(21) 2012(36) 2013 (17) 2014 (18) 2015 (18) 2016 (36) 2017 (32)
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Old 05-28-2011, 07:21 AM   #5
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From "FROG" site:

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This information pertains to products built at the Millerburg, IN. plant.

MILLERSBURG LOCATION-ROCKWOOD, FLAGSTAFF
Pop-up tent campers, High Wall tent campers, Off Road tent campers, <’97 Ultra-Lite travel trailers and 5th wheels, Shamrock and Roo, Signature Ultra Lites, Classic Super Lites, Windjammer, Micro Lites, Mini Lites, and V-Lites

Main phone number ………………………..…………… (574) 642-2640
Fax number for Parts & Tent Warranty……………… (574) 642-4999
(unless otherwise noted)

PARTS DEPARTMENT:

PARTS MANAGER
Sherry Hoover / E-mail: shoover@forestriverinc.com ….. Ext. 110
Fax number: (574) 343-5956

FLAGSTAFF SHAM / FLAGSTAFF XLT / FLAGSTAFF MICRO / FLAGSTAFF SUPER LITE
Ashley Smith / E-mail: asmith@forestriverinc.com ….. Ext. 136
Fax number: (574) 343-5947

ROCKWOOD ROO / ROCKWOOD ULTRA LITE / ROCKWOOD MINI LITE / ROCKWOOD ECT
Kathy Swope / E-mail: kswope@forestriverinc.com … Ext. 127

ROCKWOOD TENT CAMPERS / FLAGSTAFF TENT CAMPERS / HIGH WALL CAMPERS
Steve Rollins………………ext. 119
E-mail: srollins@forestriverinc.com
Fax number: (574) 642-4999

ROCKWOOD TENT CAMPERS / FLAGSTAFF TENT CAMPERS / HIGH WALL CAMPERS
Cindy Dahm / ………….. Ext. 118
E-mail: cdahm@forestriverinc.com
Fax number: (574) 642-4999

FLAGSTAFF CLASSIC SUPER LITE / FLAGSTAFF V-LITE / FLAGSTAFF CLASSIC
Donna Vance /…………… Ext. 107
E-mail: dvance@forestriverinc.com
Fax number: (574) 343-5938

ROCKWOOD SIGNATURE ULTRA LITE / ROCKWOOD SIGNATURE / ROCKWOOD WIND JAMMER
Todd Stringfellow / E-mail: tstringfellow@forestriverinc.com.. Ext. 125
Fax number: (574) 343-5946


PARTS VENDOR PURCHASING
Stephanie Richardson ……. Ext. 121
E-mail: srichardson@forestriverinc.com
Fax number: (574) 343-5945


Canadian & Freight Paperwork- Sherry Hoover …………... Ext. 110
E-mail: shoover@forestriverinc.com
Fax number: (574) 343-5956

************************************************** ***********************************

WARRANTY DEPARTMENT:

Warranty Manager – Gregg Rollins..ext. 225
E-mail: grollins@forestriverinc.com


TENT CAMPER Warranty – Josh Tackett
Phone: - (574) 642-2640 / E-mail: jtackett@forestriverinc.com

7 ’ Travel Tlrs., Roo, Shamrock Warranty – Mike Anglemyer..ext. 124
E-mail: manglemyer@forestriverinc.com
7 ’ Warranty Fax Number …………………………….. (574) 642-4796

8’ Wide Rockwood Travel Tlr./5th Wheel Warranty – Jonathan Gust
Phone: - (574) 642-5166 / E-mail: jgust@forestriverinc.com

8’ Wide Flagstaff Travel Tlr./5th Wheel Warranty - Doug Fought
Phone: (574) 642-5165
8’ Warranty Fax Number ……………………………….. (574) 343-5902

WARRANTY PARTS RECEIVER
Justin Mosher - Ext. 215 jmosher@forestriverinc.com
Fax Number…………………………………………………….. (574) 642-4999

WARRANTY / WEB CLAIM STATUS / QUESTIONS –
Tina Weaver – Ext. 228 / E-mail: tweaver@forestriverinc.com
Fax number:………………………………………………. (574)-642-4796

Kelly Mosher – 8’ Wide Warranty / Web Claims Status / Questions
Phone: - (574) 642-5164 / E-mail: kmosher@forestriverinc.com
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2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2008 F250 Lariat CC SB 6.8L V10 4.10 axle ratio (NITTO TERRA GRAPLER G2 LT275/65R20E)
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped: 2011(21) 2012(36) 2013 (17) 2014 (18) 2015 (18) 2016 (36) 2017 (32)
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Old 05-28-2011, 07:47 AM   #6
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fonzie " boy you are good! " I will make a print of your tread. Thank a million for your time in this search.
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Old 05-28-2011, 08:56 AM   #7
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Credit goes to "Mike" on "ForestRiverOwners.com" forum which I'm a member of...... It's easy to search, copy and paste.
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2011 Rockwood 8319SS with ProPride 3P hitch/GoodYear Marathons/TST TPMS 507
2008 F250 Lariat CC SB 6.8L V10 4.10 axle ratio (NITTO TERRA GRAPLER G2 LT275/65R20E)
Yamaha 3000iseb generator:Progressive Ind. EMS-HW30C : Eastern Ontario
Nights Camped: 2011(21) 2012(36) 2013 (17) 2014 (18) 2015 (18) 2016 (36) 2017 (32)
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Old 05-28-2011, 01:34 PM   #8
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thanks ever so much for all your time to help me
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