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04-16-2015, 06:54 AM
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#1
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gonecampin
Join Date: May 2013
Location: Kalispell, MT
Posts: 50
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Dish network and tailgater
Has anyone tried to activate their tailgaters and found out their account has been deleted? Called them yesterday to get my tailgaters started for the year and they couldn't find my account. After 2 hours on the phone finally talked to someone that could get some answers. Come to find out "somebody " with dish network deleted thousands of accounts. I was told that I would have to buy another receiver to get my account going again. The guy told me they were getting hundreds of calls. They are suppose to call back today with a resolution maybe.
__________________
Randy & Jeanette Feller
2013 PT Crusader 295 RST TE C
2012 GMC 2500 Denali Duramax
Kalispell, MT
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04-16-2015, 07:00 AM
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#2
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by gonecampin
Has anyone tried to activate their tailgaters and found out their account has been deleted? Called them yesterday to get my tailgaters started for the year and they couldn't find my account. After 2 hours on the phone finally talked to someone that could get some answers. Come to find out "somebody " with dish network deleted thousands of accounts. I was told that I would have to buy another receiver to get my account going again. The guy told me they were getting hundreds of calls. They are suppose to call back today with a resolution maybe.
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There's no reason for you to buy a receiver.
Someone doesn't know what there talking about.
All you should have to do is tell them your receiver serial number and have it added to your account.
Do u have dish @ home?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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04-16-2015, 07:11 AM
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#3
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gonecampin
Join Date: May 2013
Location: Kalispell, MT
Posts: 50
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Quote:
Originally Posted by TURBS
There's no reason for you to buy a receiver.
Someone doesn't know what there talking about.
All you should have to do is tell them your receiver serial number and have it added to your account.
Do u have dish @ home?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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No, just the tailgaters for the 5er. The guy I talked to at dish said that he had talked to 3 different people there and that all said they would do nothing, even though it was their screw up. He even admitted he didn't agree and that it was VERY bad business.
__________________
Randy & Jeanette Feller
2013 PT Crusader 295 RST TE C
2012 GMC 2500 Denali Duramax
Kalispell, MT
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04-16-2015, 07:18 AM
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#4
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gonecampin
Join Date: May 2013
Location: Kalispell, MT
Posts: 50
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Quote:
Originally Posted by gonecampin
No, just the tailgaters for the 5er. The guy I talked to at dish said that he had talked to 3 different people there and that all said they would do nothing, even though it was their screw up. He even admitted he didn't agree and that it was VERY bad business.
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BTW I asked the same question. Why can't they just setup a new account. I gave receiver number at least 30 times. He still said I needed a new receiver. Great way to make money!
__________________
Randy & Jeanette Feller
2013 PT Crusader 295 RST TE C
2012 GMC 2500 Denali Duramax
Kalispell, MT
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04-16-2015, 07:29 AM
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#5
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by gonecampin
BTW I asked the same question. Why can't they just setup a new account. I gave receiver number at least 30 times. He still said I needed a new receiver. Great way to make money!
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I think "hope" you'll get a different answer today.
I can't wrap my head around there thought process.
did you buy your receiver originally from dish?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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04-16-2015, 07:39 AM
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#6
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gonecampin
Join Date: May 2013
Location: Kalispell, MT
Posts: 50
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Quote:
Originally Posted by TURBS
I think "hope" you'll get a different answer today.
I can't wrap my head around there thought process.
did you buy your receiver originally from dish?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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Yes I did. We will see what their answer will be today.
__________________
Randy & Jeanette Feller
2013 PT Crusader 295 RST TE C
2012 GMC 2500 Denali Duramax
Kalispell, MT
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04-16-2015, 07:56 AM
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#7
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by gonecampin
Yes I did. We will see what their answer will be today.
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Needless to say, just keep going up the chain of command until you get results.
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04-16-2015, 08:00 AM
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#8
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Quote:
Originally Posted by OldCoot
Needless to say, just keep going up the chain of command until you get results.
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Agreed.
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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04-16-2015, 10:08 PM
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#9
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Did you find out more today?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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04-17-2015, 06:42 AM
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#10
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gonecampin
Join Date: May 2013
Location: Kalispell, MT
Posts: 50
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Turbs, after the phone call today found out that some accounts have been moved to an old system that doesn't communicate with their present system (bs?) Don't know. They are trying to get my stuff back over and working. Will know this afternoon again. The guy I'm dealing with has been really helpful and apologetic but what a run around this has been. Only saving grace is I have my old account number and a lot of patience. I'll let you know
__________________
Randy & Jeanette Feller
2013 PT Crusader 295 RST TE C
2012 GMC 2500 Denali Duramax
Kalispell, MT
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04-17-2015, 06:43 AM
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#11
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Just out of curiosity what receiver are you using now?
TURBS
08 duramax tuned n modded, 32bhok Sabre
2015 camping "2 nights"
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