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Old 05-24-2012, 01:07 PM   #11
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If the phone numbers don't get you where you want to go try here. May not be the correct person but they directed me to my Surveyor rep.
aevans@forestriverinc.com
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Old 05-24-2012, 01:26 PM   #12
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I know that this isn't a quality problem with the unit. But then, as delivered, it is. Trust me, i will file a complaint with the BBB against Gillette's RV. Just hoping FR can put a fire under someones behind. Really sucks having a camper that you know will leak as soon as the first drop of rain falls.

Hey, thanks for the email address...
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Old 05-24-2012, 01:54 PM   #13
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Quote:
Originally Posted by bob213 View Post
I don't understand why people want to bash FR for poor service from the dealer they chose to buy from. Have you given FR a chance to correct this? Call FR and ask them what to do or where to take it for repairs. If they don't come thru then bash away!
Thanks for letting me know that I am good to bash away ..... to this point anyway. Apparently the FR warranty department wanted me to complete a W9 IRS form before I got to proceed with reclaiming my 1300 dollarsalready paid out for warranty repairs.
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Old 05-24-2012, 02:52 PM   #14
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Quote:
Originally Posted by MilCop4523 View Post
Thanks for letting me know that I am good to bash away ..... to this point anyway. Apparently the FR warranty department wanted me to complete a W9 IRS form before I got to proceed with reclaiming my 1300 dollarsalready paid out for warranty repairs.
It's common practice for any corporation to obtain a W-9 any time a check is cut. I would simply ask them whether you will get a 1099 at the end of the year (you shouldn't unless you were a contractor). They want it on file before the check is cut because if they later determine they needed it the likelihood of getting it signed after payment is made is nil.
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Old 05-25-2012, 06:35 AM   #15
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With you being new to FR, if you want to give FR a chance to fix things the first thing I would do is call FR and complain to them about the dealership that represents there product,....Like you just said "I Would Not Recommend a Forst River Product To Any one" Well this is how reputation get started, by word of mouth just because a dealer didn't follow though dosen't mean that the product is bad.

As mention before ALL rv manufactures have their problems there is no such thing as a perfect camper. What it comes down to is how much can you tolerate this is what I have come up with for the past 12 years of camping, only owning just differant makers of campers, Fleet Wood and Forst River.

Right now I am so happy that a tree fell on my camper and totaled it, because I have had nothing but problems with it the day the warrenty ran out, I only lost $3,000 from what I paid for it 6 years ago.

As I read this forum and others I see the problems people are having, I can relate to most of them and the funny thing is that the only thing that has chanced is the price and nothing else, the quality is the same. As we go to the Rv Shows and pondering over pulling money out of my pocket to buy or to keep it where it is I just walk away and think about it over and over and ask myself, do I want to deal with the same old problems according to what all of you are posting.
The small stuff is nothing to deal with I expect that and over time things need repair just from use.

Then there members that have not had some of the major problem that come early and are happy campers, and I would like to say I wish them well, I wish I was one of them.

The only thing I can say is give Forst River a Chance and go diectly to them and see what they are going to do for you.........Good luck and happy camping.
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Old 05-25-2012, 09:03 AM   #16
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We came from a 2010 Coleman pop up . In 2010 Coleman manufacture went belly up .

The fr dealer help us sell our pop up and we bought the TT from them

I feel very blessed , camped 5x's , this long weekend will be the real test . All has been good , no problems ,

We did the walk through when we bought , and I printed out walk through of the Internet and was up front with the service guy , we will go over this
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