Wow, dang dalford. You got a bad one for sure. I have the BakFlip G2 and am totally satisfied with it. I had a Extang Tri-fold before on my 8' bed and liked it as well, but as you noted, it did not fold all the way up. The BakFlip goes all the way, leaving only about 6 inches at the front of the bed. It does lay up against the window, which is not great, but it's not a terrible thing either. It has 4 folds, I fold it 3 times when I'm pulling my 5th wheel. I have had no problems with mine and would recommend it.
Ed and Sharon
2010 Wildcat 28RKBS
2011 Ford F-250 XLT, 6.7L PSD
Ride-Rite Airbags and Airlift wireless remote compressor...nice!
I thought I was wrong once, but I was wrong!