Forest River Forums

Forest River Forums (http://www.forestriverforums.com/forums/)
-   Surveyor (http://www.forestriverforums.com/forums/f35/)
-   -   Front Cap Fading (http://www.forestriverforums.com/forums/f35/front-cap-fading-138543.html)

Coolharts 07-06-2017 09:36 AM

Front Cap Fading
 
While camping this past weekend I noticed my front cap is fading and discoloring. I contacted the dealer and the service manager immediately started the claim process, got the decals ordered and is willing to work with us on getting it repaired between trips.

Just and FYI...Forest River is aware of the problems with the discoloration and is working with the dealers and customers to take care of it.

Donna Begley 07-06-2017 09:50 AM

What year is your trailer.

glsimms 07-06-2017 10:15 AM

Quote:

Originally Posted by Donna Begley (Post 1554548)
What year is your trailer.

Looks like a 2017 according to his sig..... That's a brand new trailer

Coolharts 07-06-2017 10:17 AM

It is a very early 2017, ran out of its 1 year warranty in May.

glsimms 07-06-2017 10:21 AM

Quote:

Originally Posted by Coolharts (Post 1554573)
It is a very early 2017, ran out of its 1 year warranty in May.

Still good to see they will be taking care of you. ;)

Coolharts 07-06-2017 10:33 AM

No complaints here with the service so far.


We did buy the 2nd year extension of the Warranty but I do not believe that comes into play here.

Surveyor 243RBS 07-09-2017 12:13 AM

Hello, I just joined FRF for this reason, we bought a 2016 Surveyor 243RBS in April of 2016, and the front cap is fading already. Can you please provide a contact number to address this with Forest River?

Gmar60 07-09-2017 01:25 AM

1 Attachment(s)
My 2016 also started to fade. Used a stripping solution with gray (1000 grit) 3M pad to remove oxidation and then applied 6 coats of polymer. Looks better than new. Attachment 144107

Surveyor 243RBS 07-09-2017 07:43 PM

Thanks Gmar60, that looks nice, but it also sounds like a lot of work. I am hoping that Forest River will step up and take care of the problem, this is certainly a defect that needs to be addressed.

Gmar60 07-09-2017 09:01 PM

Not so much work as time as it requires 20 minutes between coats to dry. After scrubbing oxidation off, the polymer just wipes on. No polishing required.

Coolharts 07-09-2017 09:13 PM

According to my dealer the decals will be removed, the nose cap will be refinished and resealed and new decals applied.

Platokidd 07-09-2017 09:38 PM

Quote:

Originally Posted by Gmar60 (Post 1557150)
My 2016 also started to fade. Used a stripping solution with gray (1000 grit) 3M pad to remove oxidation and then applied 6 coats of polymer. Looks better than new. Attachment 144107

Could you post links to products you used?

Gmar60 07-09-2017 09:40 PM

http://m.ebay.com/itm/COSTACOAT-1-Ga...%257Ciid%253A1

Gmar60 07-09-2017 09:42 PM

Similar product. Video shows application.
https://youtu.be/Pt6UIZhv-bA

Coolharts 07-14-2017 03:29 PM

The dealer called, decals are in from FR and an appointment has been set. They are getting it done between trips. I didn't want to do it during camping season but it has to be done.


All times are GMT -5. The time now is 02:26 AM.