Originally Posted by Repoman1
I have a 2019 Palomino Puma 381FTB 5th Wheel Toy hauler. I'm having an issue with the refrigerator, Everchill RV Refrigerator w/ Freezer - 10 Cu Ft - 12V - Stainless Steel, blowing fuses. About a month ago I noticed my refrigerator was not working so I checked the fuse and notices it was blown. So I replaced the fuse with anther 15 amp and just over the weekend I noticed again that the refrigerator wasn't working. Only this time when I checked the fuse it was completely melted. I'm currently under factory warranty for another few months but local dealers will not call me back because I didn't buy from them. But they did tell me once my factory warranty ends and my aftermarket kicks in that they will work on my trailer. I guess since I bought from another dealership, 800 miles away due to them selling it for $15,000 cheaper, this local dealer is mad. Anyways the closest dealer that will work on it is over 100 miles away, Houston, TX. So I moved the power wire from the the location the fuse burnt to another open fuse location. So far I have had no issues. I'm just wondering if anyone else is having this issue with their everchill refrigerator.
Sadly this is a reality in the RV world.
Obvious solution to this problem is to either wait until your "aftermarket warranty" kicks in or use some of the money you saved to tow it to the Dealer you purchased it from.
Another solution would be to contact Forest River and see if they will authorize a warranty repair by a Mobile RV Service in your local area.
Until the RV industry adopts the same warranty practices as the automotive industry (voluntarily or by law) this will also be a problem. Warranty reimbursements are notoriously low compared to the cost of providing the service by the Dealer. I can understand why a local Dealer would refuse to provide warranty service on a unit he made NO profit on that would help offset his costs.
If everyone finding themselves in this situation were to write a letter to their Representative(s) in WA, D.C. perhaps it could change. Otherwise it's just like shouting in the dark.
In closing, I'm not trying to be sarcastic, just pointing out the reality of this situation which many RV purchasers face when seeking lower prices out of state. As it stands, there is a cost to this.