Having gone through moving our aircraft maintenance to a Reliability-Centered Maintenance (RCM) program, my input would be to take a look up front at what your scheduled maintenance needs really are.
- Does the scheduled maintenance achieve its goals - does it prolong the life or prevent failure of the item being inspected/lubed? Can a likely failure be detected by an inspection before the failure happens?
- Does the required maintenance cause more issues than letting the item fail, and fixing at failure (inspecting coax cable connections every 90 days on aircraft was actually counter-productive)?
- Is the interval between inspections appropriate, given the item's failure history?
A motor home's maintenance needs are far different than a travel trailer - much more similar to a truck. A travel trailer has but 4 critical areas - wheels and brakes, hitching mechanisms, structural integrity, and roof integrity.
An instance of the RCM questions applied to the wheels and brakes would be the interval for pulling wheels and repacking bearings. If you pull the wheels for a manual repack, you need to replace the rear seal. If you pump in grease instead, you stand a not insignificant chance of damaging the rear seal (the probability of getting grease past the rear seal appears to vary greatly from one "mechanic" to another).
Since I have been running trailers for years, have never experienced a catastrophic bearing failure, don't dunk my RV wheels in water, and avoid potholes as much as possible, I have set my scheduled maintenance interval (hand repack) at 3 years for bearings.
Trailer roof damage appears to be mainly a function of ultra-violet sunlight exposure damaging sealants and surfaces. I store my A-frame in the garage between trips, but the trips have high UV exposure in Colorado sunshine and altitude. So my scheduled roof and seal inspection is at 2 years.
In using software to track maintenance, I would ask does it allow you to set your own intervals? To modify intervals based on personal experience and evaluation? Does it allow you to reset the interval due to unscheduled maintenance (your brakes are not working correctly so you pull the wheel to diagnose)? What is the benefit of maintaining maintenance records on a web site instead of maintaining them yourself? Will the company still be in business 5 years from now?
just my experiences and thoughts, yours may vary
2019 Flagstaff T21TBHW A-frame
2008 Hyundai Entourage minivan
camping Colorado and adjacent states one weekend at a time