BADLUCK

[Paulie Boy]

Rhouser@forestriverinc.com


Paul
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[Bud Ezekiel H.]

Thank you again, sir! I went to the Berkshire site but couldn't find any contact by email. Spent a bit of time here looking for it on the forum too.

[Phil57]

Originally Posted by Bud Ezekiel H.

Thank you again, sir! I went to the Berkshire site but couldn't find any contact by email. Spent a bit of time here looking for it on the forum too.

[Paulie Boy]

Thanks Phil, for the life of me I couldn't figure out how to do it


Paul

[Phil57]

Originally Posted by Paulie Boy

Thanks Phil, for the life of me I couldn't figure out how to do it


Paul

I just took a screen shot on my phone and saved it as a picture. Just post the picture.

[Bud Ezekiel H.]

My significant other does all the white collar work and I do all the blue collar so now I will wait until she does her thing Thanks for all help! Our RV dealer said they'd take care of it. Since it has only been in my personal possession for 3 days since Sept. 4, I don't feel too guilty about letting them "help out." But the Mrs. is worried what the fix is gonna look like.

[5456Mich]

Anything less of going back to the factory and doing whatever it took to get it back to the condition of when it left there to begin with, (and not sure they would pay for that) I'd have them guarantee with a long term ( perhaps 10 yrs ) that the area would be problem free. Good Luck.

[Bud Ezekiel H.]

Thanks. Well CRTS is picking up the tab on this. My concern is that the integrity of the corner itself is gone because the trailer literally ripped completely through the joint seam. It's going to involve a good deal of aluminum welding in order to repair it before worrying about the fiberglass repair and paint.

[tmmar]

Bud,
Best choice here is bring it back to the factory and have them take care of it. They have the knowledge of how it goes together and what is needed to make the repair. In my opinion, bringing it to someone else and having them fix it right would be a crap shoot.

[Bud Ezekiel H.]

Well...I considered doing something like that and even discussed it with the dealer yesterday. As mentioned at the beginning, this is our third class A but our first pusher. We bought all three new RV's from the same dealer and although we figured this to be our last, we consider ourselves loyal customers. We also considered an upgrade from this one to say the 40 bh but that glasslike tile is no good for our kids(4 legged) and they are priority! Plus we absolutely love the 38a floor plan and the side awning is longer then others. !!! She looked online and can't find another pusher like it. Going from gas to diesel takes a bigger bite out of your wallet but I think in the long run, we will be saving money and get better mileage to boot. We crunched a few numbers with our dealer but when it's all said and done...the 38a is perfect for our family.

Winter is already here in the Rockies' and there's some serious mountain ranges to cross to get it back to the factory. Having been caught in unexpected snowstorms and a few other weather elements in the other class A's made my sphincter so tight it couldn't pass a molecule thru it. All the trucks/tractors this one has driven had a stick and a clutch plus I the air tanks were drained manually. When I drove the 38a home it was the first time I'd driven it. We live at the top of a ridge and it's 13 degree grade for a mile and a half to down to the main highway. It climbs real easy which I found to be reassuring. But I didn't trust it going down and put it in low manually and came down without air suspension.


There's a lot of "issues" that developed during that RV show to the 38a back in September. I will NEVER buy another RV that's been in a smash and trash show. Lesson learned! But it isn't the dealers fault. We are going to leave it in their hands and trust them to return our 38a to us like new.


Many thanks to one and all for your helpful suggestions!!!


Bud

[Bud Ezekiel H.]

Just an update, kids. Here we are 4 and a half months of ownership along with payments and that 38A has only been in our possession for 48 hours! That was back in October. Randy Houser did in fact help us out and had their body shop look at the damages and said that it would be a minimum of 27 hours. Here it was 34 hours and well over 6 grand that the trucking company paid to the body shop. New tail lights and ladder too.


If it weren't for that recall notice, that ******* Berk could have been picked up a week ago! Quite frankly, I wouldn't care if i never saw it again! The service manager said they were "trying to figure it out." Great! After seeing those melted pipes in the "recall thread" related to that recall, my attitude has really gone south!


It's easy to envision getting severely scalded on my very first shower in it!


On a positive note......hmmm. Have to think about it!

[silver]

Coming late to the party but I thought I would offer some words of encouragement. As many on FRF know my Berk broke down last summer and while in the Cummins lot was hit like yours. They made good the repair and took it to a shop that specialized in custom and large buses. Took a month for the body work but came back as good as new and I would challenge anyone to tell me which side was hit. Again you feel bad now but next summer while you are using the coach all this will be a good story to tell at Frog convention.

[Paulie Boy]

Sounds to me like a lawsuit against the trucking company for loss of use. I'm sure a good atty could make a good case to go after them.

[Campin Cajun]

I must have missed the recall thread. What was that about?

[Paulie Boy]

Originally Posted by Campin Cajun

I must have missed the recall thread. What was that about?

RKNOLA posted something about a recall for Atwood tankless water heaters.

[RKNOLA]

Here is the info again for anyone that missed it:

Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap. The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury. Forest River will notify owners. The remedy for this recall is still under development. The recall began on December 17, 2015. Owners may contact Forest River customer service at 1-800-348-7440, or Atwood customer service at 1-574-264-2131. Forest River's number for this recall is 51-11092015-0107.

Karen

[Campin Cajun]

Thanks Karen, so it's an Attwood problem. Not really FR's fault.

[RKNOLA]

Originally Posted by Campin Cajun

Thanks Karen, so it's an Attwood problem. Not really FR's fault.

Correct CC. In fact I would go so far as to say not only is it NOT FR's fault, but I think they are really stepping up to the plate by doing the recall. It isn't a product FR made, but problems with the Atwood could shine a negative light on FR. I think it shows great responsibility of a company to take such proactive steps to make sure their "owners" are safe.

Karen

[Bud Ezekiel H.]

Well, we eventually got the Berkshire back...in 2016 (5 months later). Luckily it was still at the dealer when the recall letter arrived and that was taken care of. My first job was to drive it south to get it in our RV garage. The 300 mile drive was a tad different from driving a 10 cylinder Ford in a Sightseer. 0 to 60 in five minutes and not being able to kick it into passing gear on a hill to pass a slower rig from time to time was missed. But on a high note, the 340 itself surprised me because it can maintain speed on our steep grades if I don't get stuck behind somebody. Quiet? Oh Yeah! It's a heck of a lot more comfortable driving too! But what really blew my mind was the MPG. The Sightseer would use 3/4 of a tank plus. The Berk used about a third of a tank but I was really putting it through a test drive and buried the speedometer a couple of times. (Our speed limit in Utah is 80 MPH) I will be content in the 65 range though. Our first long haul will be in June when we head up to Peddar Bay in B.C. for 10 days. Yeah, it's growing on me already!

[Paulie Boy]

Originally Posted by Bud Ezekiel H.

Well, we eventually got the Berkshire back...in 2016 (5 months later). Luckily it was still at the dealer when the recall letter arrived and that was taken care of. My first job was to drive it south to get it in our RV garage. The 300 mile drive was a tad different from driving a 10 cylinder Ford in a Sightseer. 0 to 60 in five minutes and not being able to kick it into passing gear on a hill to pass a slower rig from time to time was missed. But on a high note, the 340 itself surprised me because it can maintain speed on our steep grades if I don't get stuck behind somebody. Quiet? Oh Yeah! It's a heck of a lot more comfortable driving too! But what really blew my mind was the MPG. The Sightseer would use 3/4 of a tank plus. The Berk used about a third of a tank but I was really putting it through a test drive and buried the speedometer a couple of times. (Our speed limit in Utah is 80 MPH) I will be content in the 65 range though. Our first long haul will be in June when we head up to Peddar Bay in B.C. for 10 days. Yeah, it's growing on me already!

All of us knew it would grow on you. Don't be afraid to manually down shift that puppy. Just hit the down arrow on the shifter. It will get the RPM's up and you can pass just about anything you want. Just hit the drive button when you're done and the tranny will quietly do its business.


Paul
2015 XL 40QL-60
2015 Jeep Wrangler Unltd. Sahara
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