RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×


Reply
 
Thread Tools Display Modes
Old 08-29-2011, 09:00 PM   #1
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
Berkshire 390BH Entrance Door

On my last trip during heavy rain my entrance door leaked at particular times. As I was driving the door seemed to break seal and water would pour in from the top of the door. I took it to the dealer, they adjusted the door but when I washed it I noticed the same problem. I'll be taking back to the dealer after our Labor Day trip.
Have any of you Berkshire or any other owner experienced this problem? If so what was the solution to fix it?
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 08-30-2011, 10:24 PM   #2
Member
 
RoamingEngineer's Avatar
 
Join Date: Jun 2010
Location: Florida
Posts: 76
I've not had a problem with leaks but my door has an annoying rattle that I can't seem to pinpoint.
RoamingEngineer is offline   Reply With Quote
Old 08-31-2011, 02:06 AM   #3
Member
 
Join Date: Oct 2009
Location: NC
Posts: 87
Quote:
Originally Posted by RoamingEngineer View Post
I've not had a problem with leaks but my door has an annoying rattle that I can't seem to pinpoint.
I haven't experienced a leak either, but like Roaming Engineer, I have a rattle that will try your nerves.
__________________

2008 Forest River Berkshire 390QS
2006 Ford Focus Toad
Sometimes 6X12 enclosed trailer with a
2007 1200c HD Sportster & a 2006
HD Night Train
06nighttrain is offline   Reply With Quote
Old 08-31-2011, 06:57 AM   #4
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
So far I don't have a door rattle, but an inrush of water while you're driving will get your attention. Visual appearance all looks well. I think it happens when the coach sways and breaks the seal.
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 08-31-2011, 09:16 AM   #5
Senior Member
 
tmmar's Avatar
 
Join Date: Apr 2008
Location: Long Island (Nassau County), NY
Posts: 4,325
I too have a rattle. I think that the problem may be the arm at the top of the door that prevents the door from opening past 90 degrees. I put a piece of velcro (the fuzzy side) on the top of the door where the joint of the 2 pieces of the arm is over the door top. It seems to help somewhat but you need to keep an eye on the velcro. It tends to bunch up and keep the hinge from closing all the way.

I think that another source of the rattle is the bottom cover on the awning arm. It is not very tight and may rattle when travelling.
__________________
Tom and Margaret
2014 Berkshire 390bh-60

tmmar is offline   Reply With Quote
Old 09-01-2011, 06:41 PM   #6
Member
 
RoamingEngineer's Avatar
 
Join Date: Jun 2010
Location: Florida
Posts: 76
My rattle is somewhere near the top too. I spent one trip sticking paper towel in/on/under everything that moves or could rub. I still couldn't figure out where it's coming from or have any affect on the rattle.

Odd thing is that it completely 100% stopped one day for no apparent reason but returned a day later.

The rattle sounds exactly like someone is jiggling the door handle from the outside. However, the sound isn't coming from anywhere near the door handle and I taped down the door handle once just as a sanity check.

I too think it might be coming from the awning but it really sounds like it is coming from the door itself.
RoamingEngineer is offline   Reply With Quote
Old 09-07-2011, 10:56 PM   #7
Member
 
Join Date: Apr 2011
Posts: 33
First time responding so here goes! I've got an off-again on-again wind whistle from my 2011 390BH door at & above 60 mph. Water entry is also a problem but its the noise that makes life miserable. The dealer has replaced the seals (helped a bit), adjusted the hinges etc. and have informed the door manufacturer of the situation. they are "working on it"- with no follow up for the past two months. The dealership is going to give me an e-mail address for these folks and I will also contact Forest River. I'll keep you posted as I now realize I'm not alone here. Ruffis
ruffis is offline   Reply With Quote
Old 09-08-2011, 12:44 PM   #8
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
I'll be taking the RV to the dealer Friday for another try of fixing the entrance door leak, hopefully they will get fixed this time. I also have a leveling jack hydraulic leak that they falied to fix on the last visit maybe this will get corrected also. I'll post the fix when they are finished.
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 09-08-2011, 04:19 PM   #9
Junior Member
 
Join Date: Apr 2011
Posts: 20
I have a 2010 390BH and also have the whistling noise...it is not too bad, but it does make a difference since it would be whisper quite in there without that whistle.

I also had a problem with the jacks. The Freighliner guys found a bad seal and rep,aced it under warranty...hopefully that takes care of the problem, not sure if it is related, but I have had a few times where the air bags didn't fully inflate and I had to drop and pick up the jacks to get them to fully inflate.
langeraf is offline   Reply With Quote
Old 09-09-2011, 01:11 PM   #10
Junior Member
 
Join Date: Jul 2008
Posts: 4
One thing to be sure of on the door issue, these doors have a double latch system...make sure you pull the door hard enough too get into the second latch..we learned this speaking with PTL the door mfg.
amy8194 is offline   Reply With Quote
Old 09-10-2011, 09:16 AM   #11
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
Quote:
Originally Posted by langeraf View Post
I have a 2010 390BH and also have the whistling noise...it is not too bad, but it does make a difference since it would be whisper quite in there without that whistle.

I also had a problem with the jacks. The Freighliner guys found a bad seal and rep,aced it under warranty...hopefully that takes care of the problem, not sure if it is related, but I have had a few times where the air bags didn't fully inflate and I had to drop and pick up the jacks to get them to fully inflate.
I've had the same problem with the air bags not inflating, the Equalizer System has a deflate and inflate signal that controls the air bags. I believe if the jacks don't retrack properly the system doesn't produce the inflate signal and inhibits the air bags from infalting.
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 09-24-2011, 12:58 PM   #12
Senior Member
 
tmmar's Avatar
 
Join Date: Apr 2008
Location: Long Island (Nassau County), NY
Posts: 4,325
Quote:
Originally Posted by RnR View Post
I've had the same problem with the air bags not inflating, the Equalizer System has a deflate and inflate signal that controls the air bags. I believe if the jacks don't retrack properly the system doesn't produce the inflate signal and inhibits the air bags from infalting.
I normally need to hit the 'retract' button 2 or 3 times to get the air bags to fill. It's been this way since day one and Forest River said that I needed to start the coach before retracting. That didn't help so I just hit the retract button more than once. Not sure why this happens.

I have a question regarding the coach door. Has anyone had a problem with the arm at the that holds the door open? Something happens to that arm and the rivet in the middle hits the top edge of the door. I have put some velcro (fuzzy part) on the edge of the door which seems to help but would like a better, more permanent fix.
__________________
Tom and Margaret
2014 Berkshire 390bh-60

tmmar is offline   Reply With Quote
Old 10-08-2011, 08:31 AM   #13
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
After the dealer made repairs the door doesn't seem to leak although I haven't been in any hard rains, it rained on my homeward bound trip but nothing more than a light rain. But I have the rig back to the dealer for the hydraulic leak from the right front leveling gear. This is their third attempt to correct the problem. This is warrenty repairs and it seems to take about a week for FR to authorize repair, I don't really understand that, but so far authorization is granted. So far the leveling gear has not stopped working, but it gives me an uneasy feeling when I see a puddle of oil when there shouldn't be. Picture attached I think.
Attached Thumbnails
Click image for larger version

Name:	DSC_0112.jpg
Views:	73
Size:	53.6 KB
ID:	8403  
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 10-10-2011, 01:42 AM   #14
2011 Berkshire 390BH
 
Superchief's Avatar
 
Join Date: Aug 2011
Location: Lancaster, NY
Posts: 1,063
Quote:
Originally Posted by RnR
After the dealer made repairs the door doesn't seem to leak although I haven't been in any hard rains, it rained on my homeward bound trip but nothing more than a light rain. But I have the rig back to the dealer for the hydraulic leak from the right front leveling gear. This is their third attempt to correct the problem. This is warrenty repairs and it seems to take about a week for FR to authorize repair, I don't really understand that, but so far authorization is granted. So far the leveling gear has not stopped working, but it gives me an uneasy feeling when I see a puddle of oil when there shouldn't be. Picture attached I think.
I don't know if this will help or not, but I noticed the other day that my right front leveling gear was leaking. I found it leaking at a set screw near the bottom of the housing, which was loose. Took an allen wrench and tightened it down. Seemed to work for now.
__________________
Craig



Finally completed all State visits in August 2011 with a trip to North Dakota.
Superchief is offline   Reply With Quote
Old 10-10-2011, 05:15 AM   #15
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
Superchief, thanks for the info, it's at the dealer for correction, but when I get it back I will check it in case they miss it.
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 10-11-2011, 10:16 PM   #16
Member
 
RoamingEngineer's Avatar
 
Join Date: Jun 2010
Location: Florida
Posts: 76
I had a rear jack leak from the same port. I used a hex wrench to tighten it up and it hasn't leaked since.
RoamingEngineer is offline   Reply With Quote
Old 10-12-2011, 07:13 PM   #17
2011 Berkshire 390BH
 
Superchief's Avatar
 
Join Date: Aug 2011
Location: Lancaster, NY
Posts: 1,063
Same here. Checked the screw that I tightened and no leak since. I think these screws are where they "bleed" the air from the system.
__________________
Craig



Finally completed all State visits in August 2011 with a trip to North Dakota.
Superchief is offline   Reply With Quote
Old 10-24-2011, 09:09 PM   #18
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
Updates: I made two trips since the door has been adjusted both trips I encountered rain and had no leaks. I also had it washed at a truck wash I use some times the exit will rack the coach a little, befored the adjustment water would poor in at the top of the door, after the adjustment no leak, I think we have a winner. The dealer replaced the right front leveling jack, they said it had a busted seal. I was there during replacement and I ask the tech to check the set screw, he said it was tight. I will monitor it and see how it does.

Last weeks trip I lost the bottom bunk flip down monitor, it will most likely be a week before the dealer will get approval from Forest River to replace it.

Question: Is a week for Forest River to approve warranty repairs common for Berkshire owners? This seems a little long to me. What is the approval time for others?
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Old 11-18-2011, 10:46 AM   #19
2011 Berkshire 390BH
 
Join Date: Nov 2011
Location: NW Ohio
Posts: 36
Quote:
Originally Posted by RnR View Post
Question: Is a week for Forest River to approve warranty repairs common for Berkshire owners? This seems a little long to me. What is the approval time for others?
Just had our rig in for a list of about 20 warranty repairs (the leaking jack mentioned above was one of my problems as well). Appointment was on a Friday and the following Tuesday morning I received a status update phone call from the dealership that most of the items were fixed, they were waiting on a couple parts from Forest River, and they scheduled an appointment with Freightliner that week to fix a couple of the chassis issues. In and out with no problems. A lot quicker than I had expected. I've never had the 'waiting on approval from Forest River' line. But this is just my experience.
LiteEmUp is offline   Reply With Quote
Old 11-18-2011, 04:53 PM   #20
RnR
Member
 
Join Date: Feb 2011
Location: East TN
Posts: 40
Quote:
Originally Posted by LiteEmUp View Post
Just had our rig in for a list of about 20 warranty repairs (the leaking jack mentioned above was one of my problems as well). Appointment was on a Friday and the following Tuesday morning I received a status update phone call from the dealership that most of the items were fixed, they were waiting on a couple parts from Forest River, and they scheduled an appointment with Freightliner that week to fix a couple of the chassis issues. In and out with no problems. A lot quicker than I had expected. I've never had the 'waiting on approval from Forest River' line. But this is just my experience.
Thank you for the input, it makes me think what I have suspected for some time, that the delays may be more at my dealer than Forest River. I want to keep a good relationship with my dealer as long as I can to prevent even longer delays, but I will press a little harder as necessary.
__________________
Ron & Rhonda
Blessed Above Measure.
Three Terrific Children, Four Wonderful Grandchildren.
All the ways of a man are clean in his own eyes; but the LORD weigheth the spirits. Pro 16:2
2011 Berkshire 390BH DP
RnR is offline   Reply With Quote
Reply

Tags
390bh, berkshire

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 01:06 AM.