Originally Posted by joet19711
Randy from FR called me today, and said that "shipping costs is not their policy" it will be resolved and he will call me tomorrow to confirm.
So Kudos to them for their quick response and action.
I will let you all know the resolution tomorrow.
Now if I can just get them to replace this Atwood!!!!!!
Update: Got phone call and e-mail from Randy@FR..
then called our famous dealer (sales person) who then went to owner and
and next day got phone call from dealer, who said they made a mistake
and thought I was under extended warranty and not manufacture
warranty and they were awful sorry and my refund check will be in the