Reply
 
Thread Tools Display Modes
Old 03-01-2017, 05:17 PM   #1
Member
 
billygo3251's Avatar
 
Join Date: Nov 2011
Posts: 93
Forest River Parts

Forest River Unveils New Warranty Parts Policy | RV Business
billygo3251 is offline   Reply With Quote
Old 03-01-2017, 07:06 PM   #2
Senior Member
 
hordok's Avatar
 
Join Date: Apr 2016
Location: Indiana
Posts: 111
Another reason to like Forest River
__________________
2016 Charleston BH
2017 Jeep Wrangler Rubicon - purple - toad
hordok is offline   Reply With Quote
Old 03-01-2017, 09:10 PM   #3
Dragonship Captain
 
Oscarvan's Avatar
 
Join Date: Oct 2016
Location: Eastern PA, USA
Posts: 1,319
This is GOOD.
__________________
Read about our 2017 38A: https://dragonship.blog/
Oscarvan is offline   Reply With Quote
Old 03-01-2017, 09:29 PM   #4
Senior Member
 
Jack Larson's Avatar
 
Join Date: Nov 2016
Location: El Cajon (Crest)
Posts: 143
Hopefully this will be a very good improvement, and it should make things better for everyone involved from customer, dealer and tech.
Jack Larson is offline   Reply With Quote
Old 03-01-2017, 09:39 PM   #5
Senior Member
 
Kenny kustom's Avatar
 
Join Date: Sep 2015
Posts: 3,467
I'm still waiting for parts from my pdi, over a year ago...
I have documentation from my dealer, every time they email, asking about the parts.

Anything to help fix their parts department, would be a godsend.
__________________
2017 Dynamax Isata 4
Kenny kustom is offline   Reply With Quote
Old 03-01-2017, 09:54 PM   #6
Senior Member
 
crunchman12001's Avatar
 
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
Quote:
Originally Posted by Kenny kustom View Post
I'm still waiting for parts from my pdi, over a year ago...
I have documentation from my dealer, every time they email, asking about the parts.

Anything to help fix their parts department, would be a godsend.
What are you waiting for and have you contacted the factory directly?
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
crunchman12001 is offline   Reply With Quote
Old 03-01-2017, 10:19 PM   #7
Senior Member
 
Join Date: Feb 2016
Posts: 134
This is good news. Hopefully, this will speed things up when repairing our coaches, TT or whatever you own. If you purchased something brand new, you would expect it to be free from any problems for at least few years. When you do encounter problems, you would expect both the dealer's repair department and FR parts department to fix the issue or issues within reasonable period of time (not 3 months or more).
ADOR is offline   Reply With Quote
Old 03-12-2017, 09:36 PM   #8
Senior Member
 
Join Date: Jun 2012
Posts: 10,907
Well, this will take away the "we're waiting for parts from FR" excuse, but I'll bet a dollar we'll start getting the "we're waiting for parts from XYZ" excuse.

At least with the FR excuse, you could call FR and see if the dealer was lying to you. May not be so easy now, if you have to call XYZ.

Still, I applaud FR for the new policy.
__________________
1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)

2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
rockfordroo is offline   Reply With Quote
Old 03-13-2017, 08:32 AM   #9
Senior Member
 
Join Date: Feb 2016
Location: Texas
Posts: 311
My trailer needed a new axle last February. The dealer, Fun Town in Cleburne TX claim it took them until May to get a new axle. I just replaced the axle again, myself. I got the new axle direct from Lippert in less than 10 business days. The funny thing is when I pulled the axle off the trailer I found a shipping label on the axle where it had been shipped to the dealer on 01/12/2016, which was before I purchased my trailer. So, that means the dealer had the axle in stock back in February. I am no detective, but it would seem to me that Fun Town was less than truthful. I could be wrong, but it sure seems that way.
__________________
AS Rabbit
2016 Wildwood 195BH
2009 Silverado 1500
Asrabbit is offline   Reply With Quote
Reply

Tags
forest river, parts

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Forest River, Inc. or any of its affiliates. This is an independent, unofficial site.



All times are GMT -5. The time now is 12:56 AM.