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Old 12-12-2014, 08:21 AM   #1
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Forest River Service

Just wanted to say how great Randy and all the people in desiel are. They repaired several things on my Berkshire and all seems well. It took sometime to get it all finished, postponing our trip to Florida till after Christmas but it's well worth it. Jim
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Old 12-12-2014, 08:38 AM   #2
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I love a happy ending

That's great news. I often get burned out reading about problems folks are having. It's always good to see a positive post. I know I'm happy I bought FR.
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Old 12-12-2014, 04:16 PM   #3
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Good news Jim. I bet that front cap looks great.


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Old 12-13-2014, 07:57 AM   #4
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Yea Phil it looks new. Once I get the crud off of it it should really look great.
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Old 12-13-2014, 12:31 PM   #5
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Jim we will be at the Tampa show after all. Texas was a bust so we left. Hope to see you and Marlene there. Are you going the the Rally in Kissemee?


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Old 12-13-2014, 04:21 PM   #6
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There are lots of us that have had great experiences at the factory and with Randy.

Rich
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Old 12-14-2014, 11:53 AM   #7
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Jim great to hear your repairs got done! Randy and all the guys are great!
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Old 12-14-2014, 06:28 PM   #8
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Jim great to hear your repairs got done! Randy and all the guys are great!

Sylvie are you freezing up there? It's time to head south. Grab Mike and get down to Florida. We leave as soon as the fat man drops off the presents. How's Mike doing?


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Old 12-15-2014, 08:33 AM   #9
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Randy and crew

All, As far as I'm concerned you can't beat the team at 1800 West Hively Avenue. Good Luck
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Old 01-11-2015, 11:59 AM   #10
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After having many disappointing serves experiences with the dealer through which we purchased our Berkshire 390RB60, I contacted Randy & Mitch at Forest River. We are in the process of setting a service date in Elkhart Indiana. Randy & team have been extremely supportive in dealing with any issues and reasserting my belief that we did purchase the best in Class Motorhome. Cudo's to Randy, Mitch and the whole Forest River team.


George & Diana
2011 Berkshire 390RB60
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Old 01-11-2015, 01:22 PM   #11
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If you'll be staying there overnight, make sure you go to the Essenhaus Amish style Inn/Restaurant. One of the best (and most filling) meals that I've ever had. Glad to hear that you're having a good experience with the FR factory crew. They have never failed to deliver results when I've been there.

Rich
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Old 01-11-2015, 01:43 PM   #12
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Thanks for the information Rich, we will likely be there for a couple of nights, we have had some paint finish issues. Our present plans would be to arrive Sunday evening, that will give them Monday & Tuesday to fix things up, then Tuesday we should be on our way.


If you can recommend a decent motel/hotel in the close proximity it would be greatly appreciated.


Thanks


George & DIana
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Old 01-11-2015, 04:41 PM   #13
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Actually, they have an Inn at Essenhaus and according to trip advisor ratings, it's pretty good. I haven't stayed there myself. I googled directions and it is about 25 minutes from the factory. You could also check with Randy when you make your appointment.

Rich
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Old 01-11-2015, 05:25 PM   #14
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I know there is a new chain type hotel just up the road 5 minutes from the factory. I can't remember the name but randy will know.



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Old 01-11-2015, 07:57 PM   #15
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There is a Holiday Inn Express less than a mile south.
Not crazy about it, but got my rig in and out of the parking lot easy enough.
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Old 01-11-2015, 08:55 PM   #16
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To get from the diesel plant to Das Essenhaus, which is in Middlebury:
  • Turn right out of the diesel plant on West Hively.
  • Go two blocks to Hwy 19 and turn left (south).
  • Go about 1 mile south on 19 and cross the overpass at U.S. 20.
  • As soon as you cross the overpass turn left (east) on U.S. 20.
  • Go about 15 miles to Middlebury. Das Essenhaus will be on your left at a traffic light just a short distance past Northridge High School (also on your left).
As someone mentioned, Das Essenhaus also has a great hotel. About a mile and a half further east on 20, at the intersection of Highway 13, there's a fairly new Hampton Inn & Suites on the right.
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Old 01-11-2015, 08:59 PM   #17
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Bob we missed you this afternoon. Your brother did a nice job but no jokes? Really we missed Cindy more but you new that. Take care.
Phil and Dianna



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Old 01-12-2015, 10:20 PM   #18
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If you want a great hamburger take HWY 19 north 3 or 4 mile thru town cross over the toll road about a mile on your right hand side. The Flippin Cow restaurant. There is also Martin Market just north of toll road on the left. They have all kind of deli items. Great sandwiches.

I agree that Essenhaus in Middlebury is one of the best places around there for food.

East of Middlebury on north side of HWY 20 (out in the country) is an Amish bakery. Worth a stop.

Probably some motels there at north end of town by the toll road along with the food places I mentioned too. Never stayed there-always had an RV.

Russell
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