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03-17-2016, 08:04 PM
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#1
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Junior Member
Join Date: Oct 2015
Location: New york.
Posts: 11
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Haven't even had maiden voyage and problems.2016 berkshire 40bh
Hello all, I've read alot of posts but now its my turn help. Kwickee steps. 1st voyage. Worked fine all winter. Now they won't extend. Fuse by driver panel 25 amp is good. No fuse under bed. Switch by steps has power and works with test light. Light under stairs works and open and close dr turns on and off. Has power on 2 wires from main connector. No power to motor. Tried the batt charger to motor no anything. Disconnected motor from steps free moving. So power to control module, power to light, door magnets turn light onoff. Am I missing something or do I go back to dealer.
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03-17-2016, 10:50 PM
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#2
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Magnetic door switch?
__________________
Dan
2014 Berkshire 390RB-60
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03-17-2016, 11:05 PM
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#3
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Junior Member
Join Date: Oct 2015
Location: New york.
Posts: 11
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Thanks but...
That's what I was thinking but as I open and close door the light under the steps responds it goes on and off as i operate the door.
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03-18-2016, 07:07 AM
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#4
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Sorry, I missed that in your post. You done a lot of testing. Sounds like the motor might be bad. Maybe a call to kwikee will help.
__________________
Dan
2014 Berkshire 390RB-60
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03-18-2016, 08:04 AM
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#5
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Junior Member
Join Date: Oct 2015
Location: New york.
Posts: 11
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Sometimes another brain helps.
Thanks. Yes it seems I'm at the point to take motor off and bench test , also controller after that. Trying to avoid a dealer trip.thankyou though.
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03-18-2016, 08:10 AM
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#6
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Senior Member
Join Date: Oct 2011
Posts: 765
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Quote:
Originally Posted by chesterberkshire
Hello all, I've read alot of posts but now its my turn help. Kwickee steps. 1st voyage. Worked fine all winter. Now they won't extend. Fuse by driver panel 25 amp is good. No fuse under bed. Switch by steps has power and works with test light. Light under stairs works and open and close dr turns on and off. Has power on 2 wires from main connector. No power to motor. Tried the batt charger to motor no anything. Disconnected motor from steps free moving. So power to control module, power to light, door magnets turn light onoff. Am I missing something or do I go back to dealer.
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My coach did this once when new and then healed its self. Prior to the healing I did the following
1) disconnected the steps to test the lines (may have reset the controller)
2) Started the coach (this activates a step retract signal (may have been a problem with that)
In any event after half of a day and giving up I put all back together and everything worked. I think it was starting the coach that did it. I think the step retract line when coach is running got confused.
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03-18-2016, 08:27 AM
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#7
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Senior Member
Join Date: Dec 2012
Posts: 7,651
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At the 4 way connector chassis side verify (with ignition off) there is 0 volts from the yellow wire pin to chassis ground. This is the ignition override input and if there is 12 volts doing this check it will keep the steps retracted. The door switch should still allow the steps to extend if there is 12 volts but maybe there is a dual issue. Sounds like the control module is bad. The motor 2 way connector can be disconnected from the control module and 12 volts applied to the red wire and ground to the yellow wire and the motor should operate in one direction and reversing the hook up should make the motor operate in the opposite direction.
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03-18-2016, 08:57 AM
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#8
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Junior Member
Join Date: Oct 2015
Location: New york.
Posts: 11
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I'll try the disconnect and restart , but my thinking is control Module as well. Broken is easy diagnosing is hell.
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03-18-2016, 03:15 PM
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#9
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Senior Member
Join Date: Oct 2011
Posts: 765
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Quote:
Originally Posted by silver
My coach did this once when new and then healed its self. Prior to the healing I did the following
1) disconnected the steps to test the lines (may have reset the controller)
2) Started the coach (this activates a step retract signal (may have been a problem with that)
In any event after half of a day and giving up I put all back together and everything worked. I think it was starting the coach that did it. I think the step retract line when coach is running got confused.
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Why do I waist my time?
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03-18-2016, 03:26 PM
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#10
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Senior Member
Join Date: Jun 2011
Location: On Another Adventure
Posts: 2,563
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I have ZERO comments about Berkshire steps.... ZERO !!!
Sent from my iPhone using Forest River Forums
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03-18-2016, 04:29 PM
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#11
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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Quote:
Originally Posted by ernest917
I have ZERO comments about Berkshire steps.... ZERO !!!
Sent from my iPhone using Forest River Forums
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By the way are your steps working yet? Maybe the thinner air in Colorado let them work better. Have you thought of that?
Russell
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03-18-2016, 04:33 PM
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#12
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Senior Member
Join Date: Jun 2011
Location: On Another Adventure
Posts: 2,563
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Russell....
My steps have always worked - just whenever they want to which is anytime at all....
Sent from my iPhone using Forest River Forums
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03-18-2016, 04:37 PM
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#13
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Senior Member
Join Date: Jul 2014
Posts: 7,363
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Lol. Curb catchers.
Russell
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03-18-2016, 04:46 PM
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#14
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Senior Member
Join Date: Jun 2011
Location: On Another Adventure
Posts: 2,563
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Bike rider clipper...
Sent from my iPhone using Forest River Forums
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03-18-2016, 09:56 PM
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#15
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7 Year Class A RV'er
Join Date: Oct 2014
Location: Winter Park, FL
Posts: 1,068
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If you're outside warranty, you can order all the Kwikee step parts on Amazon and get them really fast. Sounds like it's likely the control module. I know it sounds crazy, but try giving the motor a pretty good rap with a hammer. That often makes it start working for a while, believe it or not.
Sent from my iPad using Forest River Forums
2015 Legacy SR340 360RB with 2014 Wrangler Unlimited Toad
Gigi, Poppy and Sadie the Jack Russell (all 14 lbs of her)
__________________
2015 Legacy SR340 360RB
2014 Jeep Wrangler Unlimited Toad
Gigi, Poppy and Sadie Lady...On the road, but not full time!
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03-19-2016, 09:10 AM
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#16
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Senior Member
Join Date: Oct 2012
Location: Southwestern Mi
Posts: 1,242
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[QUOTE=conceptumator;1134957] . I know it sounds crazy, but try giving the motor a pretty good rap with a hammer. That often makes it start working for a while, believe it or not.
Conceptumator..."good rap with a hammer"...lol AKA " a motivational force" Have applied this principal many times in my troubleshooting technique
Rich
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03-20-2016, 11:15 PM
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#17
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Junior Member
Join Date: Oct 2015
Posts: 17
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Returning a defective motorhome back to the dealership. Lemon Law for all states.
I see in the forms everyone want to fix. If it is new it should be fix by the company.
All feed backs welcome.
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03-26-2016, 03:15 PM
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#18
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Junior Member
Join Date: Oct 2015
Location: New york.
Posts: 11
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Back in action
Thanks 4 all the help. I did remove the.motor and did a bench test worked fine. After all said and done reconnected. All seems fine forever.....I hope. Thanks all again.
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03-26-2016, 03:31 PM
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#19
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by chesterberkshire
Thanks 4 all the help. I did remove the.motor and did a bench test worked fine. After all said and done reconnected. All seems fine forever.....I hope. Thanks all again.
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Murphy's Law: it will work perfect when tested.....
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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03-26-2016, 07:05 PM
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#20
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Senior Member
Join Date: Oct 2011
Posts: 765
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Quote:
Originally Posted by chesterberkshire
Thanks 4 all the help. I did remove the.motor and did a bench test worked fine. After all said and done reconnected. All seems fine forever.....I hope. Thanks all again.
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If you read my post above I tried to tell you that. I think the controller just gets confused and needs to be disconnected.
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