Help, door awning won't retract
Hi guys, I'm wondering if someone can give me some assistance. I have a 2014 Berkshire 390RB and my door awning won't retract. When I push the button, I can hear it clicking, but no movement. No breakers are tripped. Does anyone have any ideas on my next move? Or how I can manually retract it? Thanks for any assistance.
2016 Forest River Georgetown 364TS