In Elkhart today
What a great group of people that work in the diesel division. We were treated to such a wealth of experience, invaluable information, thoughtfulness and kindness. Much to our surprise walking back out to our coach after speaking with Randy Houser. We noticed something wasn’t connected in the back. A tailpipe failure. We had bodies under the coach quick, one was Todd didn’t catch the others name getting the bad pipe and chrome attacher down. We now have a new 3 inch one fitted by an in-town muffler company. We’ll get a proper one after our trip. Andy Thompson was keeping all working ,tending to our needs. He stayed late to make sure when we got back from the muffler shop we were set for the night. Thanks Andy, Randy, Todd Dave(?). Unbelievable top notch customer service and attention. We will follow Andy’s advice and suggestions on continued care of the Berk. We so appreciate you gentlemen. A Trillion thanks to all. Kim and Fred Wright
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