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09-29-2014, 02:25 PM
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#1
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Member
Join Date: Jun 2014
Posts: 32
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Interstate Star Warranty SCAM!!!!!
Just got our authorization for our Dometic fridge repair. Repair bill is $2755, warranty company only authorized $1681.
What a SCAM, FRAUD company!!!!!
This is for suppossed "diamond" coverage. Full coverage under minus a $50 deductible.
Anybody had any success fighting these crooks???
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09-29-2014, 02:28 PM
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#2
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Senior Member
Join Date: Mar 2013
Location: Cut Off, La.
Posts: 1,830
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Wow!! I would get in touch with Dometic, I believe we have a 3 year warranty on it.
__________________
2013 Berkshire 390BH
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09-29-2014, 02:30 PM
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#3
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Infractee
Join Date: Aug 2010
Posts: 796
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WOW! I think you could buy several fridges for that kind of money.
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09-29-2014, 02:48 PM
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#4
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Member
Join Date: Sep 2012
Location: Southeast Utah
Posts: 1,157
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I think the biggest Dometic is only around 1k.
We bought the extended warranty direct from Dometic. They are very easy to deal with.
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Shane & Antoinette
2012 Ford F-450 SuperDuty
2013 Crusader 355BHQ
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09-29-2014, 03:05 PM
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#5
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Senior Member
Join Date: Sep 2011
Location: Western Iowa
Posts: 703
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Think of a warranty more like an insurance company. They aren't there to help you out. They're there to make money. I wouldn't even repair it if you can just get a new one much cheaper. In most cases you are well ahead skipping the "insurance" policy as far as warranty goes because most issues crop up in the first year or two anyway. That's just MHO based on my own personal experience. I once watched the lady in front of me think about a $1 warranty on her $10 calculator at the checkout line at Office Depot.
__________________
2018 Ford F250
2019 Arctic Wolf F295QSL8
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09-29-2014, 03:16 PM
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#6
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Senior Member
Join Date: Jul 2014
Location: MA
Posts: 1,830
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Wow. That is a scam.
Has the work been done? I think you should just buy a new fridge and install it.
Vin.
__________________
2015 HW296
2006 HW256 (previous pup)
2013 Chevy Tahoe
Equalizer WDH 10000#
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09-29-2014, 04:04 PM
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#8
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Yep if it's less then 3 years old it under warranty.
Turbs
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09-29-2014, 04:07 PM
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#9
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Member
Join Date: Jun 2014
Posts: 32
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The coach is a 2011. I am Magent the refrigerator is dated 2010.
If anyone knows where I can buy one for $1000 as earlier noted I'm all ears.
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09-29-2014, 11:10 PM
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#10
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Senior Member
Join Date: Nov 2011
Posts: 270
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Does the warranty company have a provider that will repair the fridge for their estimate? I had that experience. Also, do they cut the check to you or the shop? I see new 4 door models cost between $3000 and $3700. Maybe they can suggest a repair facility that will be bound by the estimate.
Good luck
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09-30-2014, 02:20 PM
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#11
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Member
Join Date: Jun 2014
Posts: 32
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None
Quote:
Originally Posted by kingwood390bh
Does the warranty company have a provider that will repair the fridge for their estimate? I had that experience. Also, do they cut the check to you or the shop? I see new 4 door models cost between $3000 and $3700. Maybe they can suggest a repair facility that will be bound by the estimate.
Good luck
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Of course they dont know who will fix it for that amount. i called 2 other dealers snd neither would touch that price. I have filed a report with the BBB, but that wont really help...uggggg!
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09-30-2014, 06:07 PM
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#12
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Senior Member
Join Date: Sep 2012
Location: Charleston County SC
Posts: 767
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Why don't you try the help desk in Motorhome magazine. This seems the kind of issues they get involved with. Good luck
Sent from my iPhone using Forest River Forums
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09-30-2014, 06:32 PM
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#13
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Senior Member
Join Date: Jul 2014
Location: MA
Posts: 1,830
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Wow. That is a very expensive fridge.
I understand now. I think your doing the right thing by contacting the BBB. People need to be aware of the scam. It might also be worth it to file a claim in small claims court. Companies like this do not garner too much sympathy with the judge.
Good luck to you.
Vin.
__________________
2015 HW296
2006 HW256 (previous pup)
2013 Chevy Tahoe
Equalizer WDH 10000#
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