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Old 09-29-2014, 02:25 PM   #1
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Interstate Star Warranty SCAM!!!!!

Just got our authorization for our Dometic fridge repair. Repair bill is $2755, warranty company only authorized $1681.

What a SCAM, FRAUD company!!!!!

This is for suppossed "diamond" coverage. Full coverage under minus a $50 deductible.

Anybody had any success fighting these crooks???
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Old 09-29-2014, 02:28 PM   #2
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Wow!! I would get in touch with Dometic, I believe we have a 3 year warranty on it.
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Old 09-29-2014, 02:30 PM   #3
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WOW! I think you could buy several fridges for that kind of money.
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Old 09-29-2014, 02:48 PM   #4
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I think the biggest Dometic is only around 1k.

We bought the extended warranty direct from Dometic. They are very easy to deal with.
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Old 09-29-2014, 03:05 PM   #5
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Think of a warranty more like an insurance company. They aren't there to help you out. They're there to make money. I wouldn't even repair it if you can just get a new one much cheaper. In most cases you are well ahead skipping the "insurance" policy as far as warranty goes because most issues crop up in the first year or two anyway. That's just MHO based on my own personal experience. I once watched the lady in front of me think about a $1 warranty on her $10 calculator at the checkout line at Office Depot.
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Old 09-29-2014, 03:16 PM   #6
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Wow. That is a scam.

Has the work been done? I think you should just buy a new fridge and install it.

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Old 09-29-2014, 03:59 PM   #7
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The OP has a Dometic 1350.

http://www.forestriverforums.com/for...uit-69075.html

This fridge is regularly $3700 bucks, or 3 Th'ouch'and Dollars, on sale.

Dometic Elite 2+2 Refrigerator - Dometic RM1350MIM - Side-by-Side Refrigerators - Camping World

Not knowing what is wrong with it..... it's hard for us to really know if it's the warranty company, the parts are just sky high, or if the one doing the warranty work is high.
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Old 09-29-2014, 04:04 PM   #8
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Yep if it's less then 3 years old it under warranty.

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Old 09-29-2014, 04:07 PM   #9
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The coach is a 2011. I am Magent the refrigerator is dated 2010.

If anyone knows where I can buy one for $1000 as earlier noted I'm all ears.
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Old 09-29-2014, 11:10 PM   #10
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Does the warranty company have a provider that will repair the fridge for their estimate? I had that experience. Also, do they cut the check to you or the shop? I see new 4 door models cost between $3000 and $3700. Maybe they can suggest a repair facility that will be bound by the estimate.
Good luck
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Old 09-30-2014, 02:20 PM   #11
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Quote:
Originally Posted by kingwood390bh View Post
Does the warranty company have a provider that will repair the fridge for their estimate? I had that experience. Also, do they cut the check to you or the shop? I see new 4 door models cost between $3000 and $3700. Maybe they can suggest a repair facility that will be bound by the estimate.
Good luck
Of course they dont know who will fix it for that amount. i called 2 other dealers snd neither would touch that price. I have filed a report with the BBB, but that wont really help...uggggg!
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Old 09-30-2014, 06:07 PM   #12
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Why don't you try the help desk in Motorhome magazine. This seems the kind of issues they get involved with. Good luck


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Old 09-30-2014, 06:32 PM   #13
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Wow. That is a very expensive fridge.

I understand now. I think your doing the right thing by contacting the BBB. People need to be aware of the scam. It might also be worth it to file a claim in small claims court. Companies like this do not garner too much sympathy with the judge.

Good luck to you.

Vin.
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