Kitchen Slide wierd closing action
When our kitchen/sofa slide is out and we are closing it, the bottom of the slide seems to get ahead of top and the entire slide continues to close at a severe angle... We then have to stop, partially open the slide until the top of it "drops" into place (even with the bottom.. ) Then, by feathering the slide, we are able to fully close it....
It's at the service center now... Got a call yesterday from service manager saying they checked it out and this action appears to be "normal"... because the slide is so light. I countered by pointing out that the dining area slide had no such issues... I disagreed and told them to revisit the issue and to please find a resolution...
ALSO - the same slide makes a serious grinding noise when opening/closing... Was told by service manager that noise was caused by sofa trying to pull through the wooden floor of the slide and that they need to put steel plates under it to fix the problem...
Anyone else have these issues???
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