|
06-09-2021, 09:50 PM
|
#1
|
Senior Member
Join Date: May 2013
Posts: 532
|
Kwikee steps quit working
2018 39A, just had unit out over Memorial Day weekend, step worked as designed. Since I’ve been home, open door and step does nothing, the light under the steps comes on. I’ve made sure the entry step switches are on, not sure where a fuse may be located? ( I even went ahead and replaced the module with a new one due to driving in heavy rains 2 weekends ago ) the new module didn’t fix it. I’m also NOT seeing a door magnet switch in the door frame, not sure if it has one? Any quick fixes before I get out my car battery and jumpers and volt meter???
|
|
|
06-10-2021, 07:22 AM
|
#2
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
Quote:
Originally Posted by Dijoeboss
2018 39A, just had unit out over Memorial Day weekend, step worked as designed. Since I’ve been home, open door and step does nothing, the light under the steps comes on. I’ve made sure the entry step switches are on, not sure where a fuse may be located? ( I even went ahead and replaced the module with a new one due to driving in heavy rains 2 weekends ago ) the new module didn’t fix it. I’m also NOT seeing a door magnet switch in the door frame, not sure if it has one? Any quick fixes before I get out my car battery and jumpers and volt meter??? Attachment 256608
|
Let me see what I can come up with.
|
|
|
06-10-2021, 07:25 AM
|
#3
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
|
|
|
06-10-2021, 08:41 AM
|
#4
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
the fuse location should be in the first bay on the drivers side front of the coach. The fuse location is going to be F11 I believe inside the fuse box in this bay. should be the same bay with the generator release.
|
|
|
06-10-2021, 09:43 AM
|
#5
|
Commercial Member
Join Date: Nov 2019
Location: Lakeville, IN
Posts: 679
|
Also I would check Fuse F20 in the front electrical box. highlighted are the fuses to check. Hope it helps you out
|
|
|
06-10-2021, 12:29 PM
|
#6
|
Senior Member
Join Date: May 2013
Posts: 532
|
Awesome, thank you guys! I will check that when I get home this afternoon! [emoji1363][emoji41]
I will let ya know what I find......
|
|
|
06-11-2021, 07:46 AM
|
#7
|
Junior Member
Join Date: Aug 2020
Posts: 25
|
Same issue with Berkshire 34B
I have had this happen several times already with our 2021.5 Berkshire 34B.
I slide under from the front of rig (so the steps don't crush you when they extend, if you were sliding under in front of the steps in "up" position with the door open), then I disconnect the big wiring connector.
I then re-connect, pushing in very hard, and the steps always work correctly. I think it is a faulty connector. It has been several months now since the last time I had to do this.
Good luck!
|
|
|
06-11-2021, 08:33 AM
|
#8
|
Senior Member
Join Date: Feb 2020
Posts: 166
|
When it happened to me it was the ground strap connection to the frame. It had become corroded. Remove bolt, clean with emery, lube and replace bolt. All fixed. You said you had been driving in the rain.
Paul
__________________
Paul / Carole Ann and 'Monte' the Goldendoodle
2023 Rockwood Ultra Lite 2608BS
2020 Rockwood Mini Lite 2511S
2017 Rockwood Mini Lite 2502KS
2012 Ram 2500 6.7L Diesel
|
|
|
06-11-2021, 09:32 AM
|
#9
|
Senior Member
Join Date: Dec 2012
Posts: 7,640
|
Quote:
Originally Posted by Lincman983
Also I would check Fuse F20 in the front electrical box. highlighted are the fuses to check. Hope it helps you out
|
If fuse F11 (steps main power fuse) was blown the under step light would not come on when the door is opened. The fuse F20 is for ignition switch ON interlock to retract steps with door closed. The door switch appears to be working because the under step light comes on with the door open. The door switch supplies a ground to the step controller (turning the light off) with the door closed and an open (turning the light on) when door is opened. Typically the door switch will keep the steps out with door closed if it is on and with it off the steps will retract every time the door is closed.
|
|
|
06-13-2021, 05:44 PM
|
#10
|
Senior Member
Join Date: May 2013
Posts: 532
|
Kwikee steps quit working
UPDATE: steps are working again! I checked the wiring with a voltmeter, had battery voltage to the controller and to the motor when the door opened or closed. Motor did not function, removed 3 mounting bolts and removed the motor, it felt like it was in a bind and tight, the steps dropped down as expected, plugged the motor back in while it was setting on the steps, motor turns in both directions as requested depending on door action. Reinstalled the motor and it’s working. All I can think is that it must have been in a bind - not sure why. But for now it’s working.
|
|
|
06-14-2021, 08:33 AM
|
#11
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
Quote:
Originally Posted by Dijoeboss
UPDATE: steps are working again! I checked the wiring with a voltmeter, had battery voltage to the controller and to the motor when the door opened or closed. Motor did not function, removed 3 mounting bolts and removed the motor, it felt like it was in a bind and tight, the steps dropped down as expected, plugged the motor back in while it was setting on the steps, motor turns in both directions as requested depending on door action. Reinstalled the motor and it’s working. All I can think is that it must have been in a bind - not sure why. But for now it’s working.
|
I would try putting lubrication on everything, make sure its able to move freely, did anything feel like it was pinched in the steps?
|
|
|
06-15-2021, 09:45 PM
|
#12
|
Senior Member
Join Date: May 2013
Posts: 532
|
Quote:
Originally Posted by Eric B FR Diesel
I would try putting lubrication on everything, make sure its able to move freely, did anything feel like it was pinched in the steps?
|
I did lube all the pivot points with aerokroil, the gear and motor had grease on them. Nothing on the steps felt or appeared to be binding, pretty sure it was the step motor gear bound up. The steps moved freely up and down when I pulled the motor off the step assembly. So far it’s all working. We will see how it all goes - leave Friday for a 10 day vacation!
|
|
|
06-16-2021, 08:04 AM
|
#13
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
Quote:
Originally Posted by Dijoeboss
I did lube all the pivot points with aerokroil, the gear and motor had grease on them. Nothing on the steps felt or appeared to be binding, pretty sure it was the step motor gear bound up. The steps moved freely up and down when I pulled the motor off the step assembly. So far it’s all working. We will see how it all goes - leave Friday for a 10 day vacation!
|
Good to hear
|
|
|
06-16-2021, 10:19 PM
|
#14
|
Cousins
Join Date: May 2021
Posts: 103
|
AeroKROIL
Quote:
Originally Posted by Dijoeboss
I did lube all the pivot points with aerokroil, the gear and motor had grease on them. Nothing on the steps felt or appeared to be binding, pretty sure it was the step motor gear bound up. The steps moved freely up and down when I pulled the motor off the step assembly. So far it’s all working. We will see how it all goes - leave Friday for a 10 day vacation!
|
Another good use for AeroKROIL. That’s the finest penetrating oil that I know of. I keep cans of it on hand. The last best use I had for it was a squeaking friction hinge on one of my RV doors. It loosened it all up and took the Squeak out. I keeps all my non-greasable moving joints sprayed with it to keep them from freezing up. It’s great stuff.
|
|
|
06-17-2021, 10:05 AM
|
#15
|
Diesel Rep West Coast
Join Date: Apr 2020
Posts: 457
|
Ill have to remember for remedies with squeaking parts
|
|
|
06-17-2021, 11:15 PM
|
#16
|
Senior Member
Join Date: May 2013
Posts: 532
|
Quote:
Originally Posted by Eric B FR Diesel
Ill have to remember for remedies with squeaking parts
|
Aweokroil is awesome stuff, we buy it by the case and use it on all of our machinery - I work for the electric company, maintain diggers, bucket trucks, dozers, skid steers, trailers, cranes, you name it we have it in our fleet.
|
|
|
|
Thread Tools |
|
Display Modes |
Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Discussions |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|