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Old 01-28-2011, 03:32 PM   #21
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I bought a set of replacement headlights for my daughter's Mustang. After the first rain I noticed one had fogged up while the other did not. I contacted the vendor I bought them from and he said it was most likely trapped humidity. His recommendation was to remove the bulb and take a blow dryer to help dry up the humidity. I waited until a nice sunny day, removed the headlight and left it in the sun with the bulb openings facing up. After reassembly the headlight has been perfect. Now I know a headlight has openings to vacate the humidity, but I wonder if during the assembly of those side camera assemblies if there could be humidity trapped in there and depending on the change in temperature outside if this is causing the fog up? Just a possibility!!!
This could be possible, but would it be something that occurs on a large number of them? I have replaced my cameras 3 times under ASA's warranty and have the same problem. Now they are out of warranty (only 1 year) so I have to live with the problem. I guess that I could try to take them apart and try to dry them out somehow and see if there is a difference.
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Old 02-07-2011, 04:04 PM   #22
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Well, after numerous calls to Lazydays RV and a lot of BS and runaround by them, I decided to call ASA Electronics today.

I told them that the dealer doesn't want to work with me on switching out a camera and that I don't have any other close options.

They agreed to swap the camera directly.

We'll see how this one holds up.
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Old 02-07-2011, 04:35 PM   #23
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We'll see how this one holds up.
Don't be surprised if you have problems with the replacement as well. I know that I swapped out my cameras 2 times and I'm still having problems.

Let us know how the new camera holds up.

Good luck!!
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Old 02-10-2011, 01:09 PM   #24
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I bought my 2010 a year ago and it had moisture behind one camera lens when I took delivery. I had them change it and haven't seen it come back
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Old 02-10-2011, 03:58 PM   #25
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Had the same issue when I got my 2009 Georgetown.My dealer replaced under warranty via FR.
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Old 02-12-2011, 10:47 AM   #26
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Got my new camera and installed it. Said it was made in Korea. The old one was made in China. I wonder if they gave up on Chinese quality control?
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Old 02-12-2011, 11:00 AM   #27
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Got my new camera and installed it. Said it was made in Korea. The old one was made in China. I wonder if they gave up on Chinese quality control?
I don't have camera's and I have nothing to contribute to this thread, just that statement made me laugh! Hope it works better for you!
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Old 02-26-2011, 12:58 PM   #28
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Well, the probem is still occurring. We left from NY for Florida last Friday about 3 pm. By 7 pm the cameras had moisture behind the lens cover and they were totally useless. Left Florida for NY at 10 am Friday, 2/25 and by 3 pm the same problem and the cameras were useless again. Don't know what to do to alleviate the problem but I know that I would not buy the Voyager cameras from ASA if they were the last ones on the planet. I have had nothing but problems with these cameras since the day I picked up my coach. Just my 2 cents and thanks for letting me rant. I am really frustrated with these cameras.
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Old 02-26-2011, 06:08 PM   #29
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H/L Humidity Areas

I was wondering if the cameras are designed to handle high humidity locations. Iím not aware of the state of NY but I think Fl would be considered a high humidity location.
When I tried to determine camera operating/storage temperature, humidity specifications, etc. I found no mention of these specifications on the ASA website.

However as an example, when I check on my Voyager Monitor VOM-784CT specifications I discovered that the operating temperature range is -15C to +50C and storage temperature range is -25C to +85C. Although I have not had a problem so far, the temperature here (Canada) was -40C the other day. I wonder if a person did have a problem, in or out of warranty, would an individual have a case for replacement no matter what, based on the fact FR sold a unit that was not equipped to tolerate the temperature/humidity requirements of the purchased location????

Humidity/Temperature is generally specified on electronic equipment, I would think
this is also true for cameras, and as example security cameras specifications generally note temperature and humidity tolerances.

It may also be interesting to hear if units in low humidity areas have any problems??

just i though

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Old 02-27-2011, 03:45 PM   #30
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I can`t believe the dealer stated "we don`t know why it failed" it doesn`t matter, if there is no visible damage (done by the owner) then it is defective plain and simple! glad the manuf. of the camera stepped up. hopefully this isn`t an issue like most of us have with the Concertone stereo?! where you replace a piece of junk with a piece of junk!
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Old 02-28-2011, 02:27 PM   #31
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tmmar -

was it rain that caused this - or condensation?

I am assuming it just be condensation since the units are installed inside a cover and should really not be exposed to that much actual rain.

Good Luck..

Alex

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Well, the probem is still occurring. We left from NY for Florida last Friday about 3 pm. By 7 pm the cameras had moisture behind the lens cover and they were totally useless. Left Florida for NY at 10 am Friday, 2/25 and by 3 pm the same problem and the cameras were useless again. Don't know what to do to alleviate the problem but I know that I would not buy the Voyager cameras from ASA if they were the last ones on the planet. I have had nothing but problems with these cameras since the day I picked up my coach. Just my 2 cents and thanks for letting me rant. I am really frustrated with these cameras.
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Old 02-28-2011, 03:38 PM   #32
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Alex,
No rain. It was completely dry the entire time which is why I am so annoyed with the cameras. It is just condensation that forms on the inside of the lens cover. I don't understand why this occurs.
Tom
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Old 02-28-2011, 05:15 PM   #33
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Tom -

So here is a wacky thought.. When something has condensation on the inside it is due to a temperature difference between the outside and inside of the camera. I have had the camera's off of my coach and know there is a hole that goes thru to the inside of the coach.

Would it be possible that warm air on the inside of the coach is keeping the camera warmer than the outside temperature? Would it be a wacky idea to perhaps caulk or seal that hole - which would keep the camera the same temp as the ambient?

I have an F150 that is foggy in the mornings - but this is only condensation on the outside of the camera - not on the inside..
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Old 02-28-2011, 06:40 PM   #34
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Alex,
When I left Florida on Friday morning, the outside temp was in the 70's. As I travelled north through Georgia and the Carolinas, the condensation formed on the inside of the lens cover. I don't think that the temps changed all that much in 500-600 miles so while your idea has merit, I don't think that it would have any effect.
Tom
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Old 03-06-2011, 04:56 PM   #35
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I was just wondering why ASA can't make a camera that is water proof and doesn't get condensation forming inside. This thought came to me as I was driving my Acadia today which has a rear view monitoring system. It has been raining pretty heavily here in the North East and I can see some water droplets dripping from the camera on the outside of the camera, but it is working fine with no condensation or water intrusion into the inside of the camera. Is GM using some 'magic' camera that is impervious to the elements that ASA can't duplicate? Just wish I knew.
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Old 03-09-2011, 12:08 AM   #36
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Quote:
Originally Posted by Dodge Guy View Post
I can`t believe the dealer stated "we don`t know why it failed" it doesn`t matter, if there is no visible damage (done by the owner) then it is defective plain and simple! glad the manuf. of the camera stepped up. hopefully this isn`t an issue like most of us have with the Concertone stereo?! where you replace a piece of junk with a piece of junk!
Sticks and stones...

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Old 03-14-2011, 11:22 AM   #37
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Well, I just got off the phone with ASA and I asked if they could possible replace the cameras under warranty since the new ones were made in Korea instead of China and the new cameras might not have the problem. They said that there was absolutely nothing they could do to help me with my problem. I have had the cameras replaced twice by them because of the problems, the first time was when the coach was 2 months old. Don't know what I will do but I have to do something because they are absolutely useless (can't see anything using the cameras) when they get moisture behind the lens.
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Old 03-17-2011, 04:08 PM   #38
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The posting above was made the other day after I had gotten off the phone with ASA and they had said that there was nothing they could do to help me with the problem I described below. At the suggestion of a poster on another forum, I contacted Matt Swihart (who handles warranty and customer service) at Forest River and asked if he could help. Today I received an email from Matt saying that ASA said they would send me replacement cameras at no charge. Everything worked out in the end and ASA stepped up to help with the problem so I am very pleased with the outcome.
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Old 05-22-2011, 06:28 PM   #39
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I'm having the same problem with my 2011 390 BH. Drivers side. It's been a very wet spring here in Central Pa. Has anyone here had the problem go away on it's own, or am I cooked?
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Old 05-22-2011, 06:52 PM   #40
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Mine has not cleared up and it's been over a year.
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