Residential Fridge

[gasman94]

Originally Posted by Paulie Boy

I have K307


Paul
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Me too.

Rich

[tmmar]

Paul,
Wise decision. I wouldn't want to mess with it either.

[Paulie Boy]

Rich they'll pay for the part, you pay for the service.


Paul
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[5456Mich]

Mine is a K307 also.

[dan-nickie]

K308 on mine.

[Phil57]

Oh you poor guys with those newfangled fridges. Troubles troubles. Nothing but troubles.

[gasman94]

Originally Posted by Paulie Boy

Rich they'll pay for the part, you pay for the service.


Paul
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Hey Paul, I'll see if I have any problems without using the icemaker. If not, I think I'll just let it go.


Rich

[tmmar]

Rich,
Don't think it has to do with the ice maker. The Technical Service Pointer that the link was posted for talks about ice build up on the bottom of the freezer and the defrost water does not drain due to a clogged valve. Sounds like the clogged drain valve is the problem.

[5456Mich]

Also what I get out of it Tom.

[Paulie Boy]

Originally Posted by dan-nickie

K308 on mine.

You're good to go, anything before K333.


Paul
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[Paulie Boy]

Originally Posted by Phil57

Oh you poor guys with those newfangled fridges. Troubles troubles. Nothing but troubles.

You're just jealous, how many Dometic units have been in and out of your rig? The way I drink Manhattans I have to have an ice maker😋


Paul
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[5456Mich]

Originally Posted by Paulie Boy

I called Whirlpool, they have an RV department. Who knew? Anyway, they only cover labor for one year now, not two years that was on the original Service Pointer. They still cover the part and they arrange the service call appointment. How cool is that?


Paul

Paul did they give you an explanation on why they are stating only for part now when their Technical Service Pointer clearly says 2 years for parts and labor which should be charged to their Special Project # S38211 ?

Now this is from TSP # W10632338A which supersedes # W10632338.
Do they have a new TSP which supersedes #W10632338A stating only parts ?

[gasman94]

Originally Posted by tmmar

Rich,
Don't think it has to do with the ice maker. The Technical Service Pointer that the link was posted for talks about ice build up on the bottom of the freezer and the defrost water does not drain due to a clogged valve. Sounds like the clogged drain valve is the problem.

Well then Tom, I guess that I may have to rethink this then. Thanks

Rich

[Phil57]

Originally Posted by Paulie Boy

You're just jealous, how many Dometic units have been in and out of your rig? The way I drink Manhattans I have to have an ice maker😋


Paul
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Well if your going to keep track the number is two and several fixes. It is working great and us old fashion guys even have a functional ice maker.

[Paulie Boy]

Originally Posted by 5456Mich

Paul did they give you an explanation on why they are stating only for part now when their Technical Service Pointer clearly says 2 years for parts and labor which should be charged to their Special Project # S38211 ?

Now this is from TSP # W10632338A which supersedes # W10632338.
Do they have a new TSP which supersedes #W10632338A stating only parts ?

She said there is a B suffix now.


Paul
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[5456Mich]

Originally Posted by Paulie Boy

She said there is a B suffix now.


Paul
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Don't see one. They're going to have to email me a copy of that. How can they just change these whenever? I'm going to insist on parts and labor !

See where that gets me !

[Paulie Boy]

Bull in a China Shop.


Paul

[fredhardy]

I had this fix performed today. Whirlpool set up the appointment for me. When I explained the fridge was in an RV, the tech reserved the right to back out. I said okay, let's do it, it's a 2 man job. Here's what we had to do. Bought 2 milk crates and 2 light moving blankets. Removed the fridge drawer front panel (4 screws). Removed the fridge wheels cover. Removed the 3 screws holding the fridge in place. Removed the top right door top hinge cover and hinge, Lifted the door off. Removed lower door hinge and lower right wheel assembly. Pulled the lower wooden cover off from below the fridge and unplugged it. We had to pull the cord and water feed from foam insulation/sealant. Tied a pull string on the power cord so it wouldn't sneak away. Placed 1 moving blanket on the floor and placed the milk crates at the outside edges of the fridge. Pulled the fridge out slowly and slid crates under the side frames. Placed the other blanket over the front of the fridge. When it was about 2/3 out, I pushed the bathroom side of the fridge out more than the front side. This twisted the fridge and allowed it to be carefully slid out to the edge of the back. It's really tight! The tech removed the back cover (6 screws) and installed the new P-trap. Reversed the process and it's done. Total time - Less than a hour. It can't be performed by 1 person. No more water on the floor during auto-defrost cycle. All under warranty of the fridge.
I tipped the tech $20 for sticking it out with me. He really wanted to quit twice. The hardest part was figuring out the process. The fix took less than 1 Minute!
Regards,
Fred

[dan-nickie]

And this was in a BH? RB should be a little easier.

[lefaivre]

Just curious ... what year did FR start putting residential refrigerators in the 390BH. Our 2012 has a dometic side by side.

What is the advantage of residential other than cost?