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11-30-2014, 06:22 PM
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#41
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Senior Member
Join Date: Mar 2013
Location: Cut Off, La.
Posts: 1,830
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Quote:
Originally Posted by dan-nickie
Just an update. Randy has not given me an answer on the slide plates at all. Having trouble getting email responses back.
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Same here. He responded quickly to my first email. He needed my serial number and where I'm from. I sent the info he needed but have not heard back from him. It's been over two weeks.
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2013 Berkshire 390BH
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11-30-2014, 11:31 PM
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#42
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Senior Member
Join Date: Jun 2014
Location: Central WA
Posts: 103
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Usually he forwards your info to the parts dept. They ship the part or parts directly to you. As I recall it took me 2-3 weeks to get my replacement slide motor.
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Dan
2015 Entegra Anthem 450HP-1250ft lbs of torque
2015 Jeep Grand Cherokee
Roadmaster Falcon 2 All Terrain
SMI Air Force 1
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11-30-2014, 11:53 PM
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#43
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Quote:
Originally Posted by seeg
Usually he forwards your info to the parts dept. They ship the part or parts directly to you. As I recall it took me 2-3 weeks to get my replacement slide motor.
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I am also needing a slide motor.
did they ship your slide motor directly to you, or the dealer?
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Dan
2014 Berkshire 390RB-60
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12-01-2014, 11:18 PM
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#44
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Senior Member
Join Date: Jun 2014
Location: Central WA
Posts: 103
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Quote:
Originally Posted by dan-nickie
I am also needing a slide motor.
did they ship your slide motor directly to you, or the dealer?
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To me.
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Dan
2015 Entegra Anthem 450HP-1250ft lbs of torque
2015 Jeep Grand Cherokee
Roadmaster Falcon 2 All Terrain
SMI Air Force 1
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12-02-2014, 07:10 AM
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#45
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Quote:
Originally Posted by seeg
To me.
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Thanks
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Dan
2014 Berkshire 390RB-60
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12-05-2014, 07:59 PM
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#46
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Update, randy says he's going to have Andy ship the slide out plates to me. Along with the slide motor that I need also. Will let you know when / if it arrives.
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Dan
2014 Berkshire 390RB-60
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12-05-2014, 08:09 PM
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#47
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Berkshire 390QS
Join Date: Feb 2011
Location: Colorado
Posts: 1,489
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Dan, can you post a picture of what it's doing to the bottom of the slide.
Thanks
Skip
__________________
2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 182 days
2019: 156 days (2009 Berkshire, 390QS, and toad)
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12-05-2014, 09:01 PM
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#48
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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I'm afraid I'm not anywhere near the rig right now. But it doesn't look real bad yet. I'm hoping it will prevent it from getting worse.
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Dan
2014 Berkshire 390RB-60
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12-08-2014, 02:31 PM
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#49
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Berkshire 390QS
Join Date: Feb 2011
Location: Colorado
Posts: 1,489
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pictures under slide wippers
pictures of under slide rubber wippers. (all 4 slides have them)
Under bed room slide
Under kitchen slide
Sorry took so long, had to wait for sun to come out.
Skip
__________________
2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 182 days
2019: 156 days (2009 Berkshire, 390QS, and toad)
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12-08-2014, 03:39 PM
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#50
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Berkshire 390QS
Join Date: Feb 2011
Location: Colorado
Posts: 1,489
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The picture of the bed room (bed side) is the one replaced and the kitchen one was also replaced at Frog ralley in Aug. the one on the wardrobe side is the same, minus the cut outs for the gear assembly. They were replaced due to light comming in, now wearing out.
__________________
2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 182 days
2019: 156 days (2009 Berkshire, 390QS, and toad)
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12-12-2014, 08:14 AM
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#51
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Senior Member
Join Date: Oct 2013
Posts: 404
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For those of you that have had the plates installed on bottom of slide, have they corrected the issue and any new problems since install?
Our Legacy is in for some one year warranty items and we have some sagging in the middle of our large drivers side slide. You can see counter sag about 1/4 inch when slide is in and then levels out when slide is out. Inspected bottom of slide floor and the two middle rollers are leaving pretty good imprints in the bottom side of slide. Forest River is installing these plates to correct this.
Just curious if you all are happy with this remedy? We haven't had any other issues with the slide. Hopefully this corrects the problem and prevents future issues.
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01-09-2015, 03:46 PM
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#52
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Quote:
Originally Posted by dan-nickie
Update, randy says he's going to have Andy ship the slide out plates to me. Along with the slide motor that I need also. Will let you know when / if it arrives.
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UPDATE:
After about a month and a half emailing and talking to Randy, I gave up on him.
Randy had promised to send the slide plates and a slide motor to me about Dec 4 after many email exchanges and phone calls.
I left a message with Andy yesterday and he called me back this morning. He said Randy had not passed any info to him about what I needed, but he would take care of it right away.
Now I have hope that I will get the parts soon.
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Dan
2014 Berkshire 390RB-60
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01-09-2015, 07:11 PM
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#53
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Senior Member
Join Date: Apr 2012
Location: West Michigan/Fort Myers
Posts: 3,927
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Dan that doesn't sound like Randy. I wonder what's going on? He's usually on top of it. Hope you get your parts quickly from Andy.
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01-09-2015, 07:57 PM
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#54
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Senior Member
Join Date: Feb 2014
Location: South Carolina
Posts: 195
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Has anyone spoke with Randy recently? Maybe he was on vacation??
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01-11-2015, 02:20 PM
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#55
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Apple Valley, CA
Join Date: Jan 2015
Location: Apple Valley, California
Posts: 34
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Contact with Randy
I contacted Randy early in December,and told him we had been waiting for parts for over 3 months. Randy said he doubted that, and that he would check into it and get back to me. Never heard anything from Randy. the parts did get here, my service guy said that one of the parts was defective.
Roger
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Roger & Norma
2014 Berkshire 400QL 360
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01-11-2015, 08:57 PM
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#56
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Senior Member
Join Date: Mar 2013
Location: Cut Off, La.
Posts: 1,830
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I haven't heard anything since my he replied back to my email. No parts ever showed up here that's for sure.
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2013 Berkshire 390BH
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01-13-2015, 10:44 AM
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#57
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Senior Member
Join Date: Apr 2013
Posts: 240
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Dan,
Are you trying to add plates to the Kitchen slide? That's the one that always has me holding my breath. I will go take a look at mine today.
__________________
2014 Berkshire 390RB-60
2014 Jeep Wrangler Unlimited
Roadmaster Falcon A/T tow bar
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01-13-2015, 11:38 AM
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#58
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Quote:
Originally Posted by Gottawonder
Dan,
Are you trying to add plates to the Kitchen slide? That's the one that always has me holding my breath. I will go take a look at mine today.
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That is correct. Kitchen slide. That one rocks and drags and creaks on the way out.
I'm told the Dinette slide cannot use them since it is a 'flush' slide.
I expect them any time now and will post pictures when they arrive.
They do have to cut them on order as they are not on the shelf items.
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Dan
2014 Berkshire 390RB-60
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01-13-2015, 02:13 PM
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#59
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Senior Member
Join Date: Apr 2013
Posts: 240
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Dan, are you going to get MSHRV to install or ? I may PM you for details. Stopped and looked at my slide and the indentions are beginning.
Gottawonder
__________________
2014 Berkshire 390RB-60
2014 Jeep Wrangler Unlimited
Roadmaster Falcon A/T tow bar
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01-13-2015, 02:19 PM
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#60
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Senior Member
Join Date: Feb 2014
Location: Dallas TX
Posts: 1,675
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Since I did not buy at MSHRV, they really don't want my service business apparently.
Planning on having United RV in Fort Worth do the work.
__________________
Dan
2014 Berkshire 390RB-60
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