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Old 01-13-2015, 02:22 PM   #61
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Dan I will never understand why RV places turn down business. What's the down side? When I was in sales I wanted every scrap big or small. Small jobs turn into big jobs more often than not.



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Old 01-13-2015, 03:06 PM   #62
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Dan I will never understand why RV places turn down business. What's the down side? When I was in sales I wanted every scrap big or small. Small jobs turn into big jobs more often than not.

X2. And good service may turn into future sales....

Rich
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Old 01-13-2015, 03:12 PM   #63
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Phil, I guess they do pretty well with just sales. I can't even find a link on MSRV website for service.

On the other hand United RV promotes their service very well.

In my business, I wanted all of the customers of any size I could get also as most would repeat eventually if we served them well. It worked pretty well for us so I was able to retire early after just a few years in business.
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Old 01-13-2015, 10:36 PM   #64
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Well low and behold a set of plates showed up at my house today.
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Old 01-13-2015, 11:52 PM   #65
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The reason why one RV service places don't like to take work from people was explained to be by a no. Selling dealer that fixed the slide on my 400bh. He said that the problem is the book hours that FR uses is not enough time to actually do the job. For example FR only pays 15mins to replace the house water pump. If you look at just the pump and its location it is only a 15 min job. But, you are going to spend the time to pull the RV around, drain the fresh water tank, change the pump, put water back in the tank and then test the pump to ensure its working properly. He said that job is more like a hour to 1 to 1 1/2. His shop would only get paid 17.00 for the 15 mins. He said that type of practice only encourages fraud because the dealers the "find" other things wrong to add to the bill that are not even broken just to cover the cost of the actual shop time.


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Old 01-13-2015, 11:54 PM   #66
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Sorry that was so poorly written. I didn't go back and correct the spellchecker. Hope you understand what I was trying to say.


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Old 01-14-2015, 10:13 AM   #67
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Update on my original post. So after they installed the plates on my slide, it is still not squared up to the motorhome and is still mis-aligned. After speaking with randy he wants me to bring the coach to the factory and let his guys fix it. So looking like spring time I'll be making the trip to FR.

I was just wondering if anyone has heard of FR picking up the cost of the trip up there since it was a problem that was their fault and it's not a fix that my local dealer can handle.

Thank you

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Old 01-14-2015, 04:14 PM   #68
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Well low and behold a set of plates showed up at my house today.
And mine showed up this morning too. I'll try to post some pictures when I get to my computer.
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Old 01-14-2015, 04:49 PM   #69
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For those interested, here are pictures of my slide out plates.
For kitchen slide out on a RB model.
8 inches wide
20 inches long
about 1/8 inch thick
countersunk holes about 3 inches apart.





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Old 01-14-2015, 06:19 PM   #70
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Dan did it come with screws? If so what kind and how long?

Thanks, Mike
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Old 01-14-2015, 07:25 PM   #71
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Mike I could not find any screws in the big box that it came in.
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Old 01-14-2015, 10:41 PM   #72
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Jason, after your plates were installed, could you tell a difference in the sound or way the slide operated?
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Old 01-14-2015, 11:24 PM   #73
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Jason, after your plates were installed, could you tell a difference in the sound or way the slide operated?

My slide (bunk one) was never loud or rough. I did not notice a difference in the noise or movement. I had the plates put on because I had indentations under the slide and I hoped they would fix the mis alignment of it. Unfortunately it did not fix that part so I need to bring it to FR because the actual frame the slide sits in was not installed properly.

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Old 01-14-2015, 11:32 PM   #74
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I just found this thread--- I have a full wall slide on my Georgetown and noticed that the slide floor is showing indentations where the rollers are. Are the plates from FR aluminum or stainless? I was going to make my own because I am a second owner and have no warranty with FR.
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Old 01-18-2015, 08:55 PM   #75
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I just found this thread--- I have a full wall slide on my Georgetown and noticed that the slide floor is showing indentations where the rollers are. Are the plates from FR aluminum or stainless? I was going to make my own because I am a second owner and have no warranty with FR.

mogman, I am the original owner of mine, but I am out of warranty. FR sent me the plates anyway. Contact Randy with FR he should be able to hook you up.
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Old 01-18-2015, 10:10 PM   #76
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Slide out plates

Mogman you will need to contact Georgetown as Randy is with the diesel Berkshire and
Charleston.



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Old 01-20-2015, 10:07 AM   #77
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It looks like I will have to bite the bullet and get plates on my bunk/wardrobe slide. The bottom wood floor is now rubbing on the chassis body.

My question is "Has anyone installed the plates, by their self?". It appears to me that to install the plates, the slide must be out (of course) and the slide-out must be jacked up ever so slightly to create a clearance between the roller, to insert the plate. Wondering, however if there is any issues which the jacking can affect the cables?

Hank
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Old 01-20-2015, 11:09 AM   #78
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The dealer installed mine with the same method you mentioned. Slide out, jacked up and plates installed. Not sure about cables.

Jason
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Old 01-29-2015, 02:04 PM   #79
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I want to thank you all for this discussion thread.if it weren't for you, I wouldn't have known to even check the slide problem. As it turns out my slide had the same issue and it is being fixed under warranty. if you hadn't mentioned it I wouldn't have checked. Thank you so much.





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Old 01-29-2015, 02:29 PM   #80
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Greg, are they installing the aluminum plates?

BTW all, I finally got my slide out plates and am planning on taking it to the dealer on Monday to get them installed. I'll update after that.

PS the first set sent were too short at 20 inches. Andy cut another set at 25 inches and sent them to me.
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