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Old 01-30-2015, 12:19 AM   #81
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Are the aluminum plates the ones that were recommended to you?

The warranty approval hasn't come back yet as approved, but it has been submitted by Lazydays to FR. Is 24" what FR is recommending to you?

Greg
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Old 01-30-2015, 07:09 AM   #82
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I'm trying to find out if the installation of the plates are free. I got my plates in but not sure what I need to do now.
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Old 01-30-2015, 07:42 AM   #83
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Just curious, it seems that the complaints are coming from RB and BH models. I haven't checked mine yet, but has anyone with the FL had a problem? I'll try to check mine this weekend.

Rich
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Old 01-30-2015, 12:55 PM   #84
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I'm trying to find out if the installation of the plates are free. I got my plates in but not sure what I need to do now.

They installed mine under warranty!! FR covered everything because it is a known issue.

Jason
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Old 01-30-2015, 01:01 PM   #85
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Jason mine is out of factory warranty. So I'm not sure. I've tried emailing Randy, but he has not replied as of yet.
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Old 01-30-2015, 02:16 PM   #86
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Jason mine is out of factory warranty. So I'm not sure. I've tried emailing Randy, but he has not replied as of yet.
I wouldn't worry about it they are recall fix's to your problem and the dealer should install them. They knew that buy the weight of the slides there would be a problem, by them sending them to you at no cost is there way of there short comings,
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Old 01-30-2015, 02:55 PM   #87
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Mine was out of the 1 year warranty too. Randy still covered it.

Jason
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Old 01-30-2015, 04:37 PM   #88
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Thanks Jason. I'll call my dealer and see what they say.
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Old 03-18-2015, 12:40 PM   #89
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I have an appointment tomorrow to get the plates installed. Will update and post pics if I can get some.
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Old 03-18-2015, 02:50 PM   #90
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How bad are the indentions from the rollers? ?
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Old 03-18-2015, 04:02 PM   #91
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edge, where the rollers rest while the slide is in, the indentions are about an eighth inch. Along the rollers path while operating the slide, they are about a sixteenth.
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Old 03-18-2015, 04:35 PM   #92
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Is this something that is only on the 2014
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Old 03-18-2015, 05:06 PM   #93
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Did Randy give you any guidance on when this would be an issue?
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Old 03-18-2015, 05:24 PM   #94
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jmgllt, not sure which model years are affected. I have a 2013 390BH.

edge, the only contact I had with Randy was through emails. I emailed him about the issue when Jason made this post. He asked me a few questions on a reply email. A few weeks later the plates arrived at my house. No instructions on what to do. I talked to one of the service writers at my dealer, he knew all about the issue and made me an appointment.
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Old 03-18-2015, 05:43 PM   #95
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Cajun camper

Who is your dealer?
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Old 03-18-2015, 07:52 PM   #96
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Quote:
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Cajun camper

Who is your dealer?

Berryland Campers in Hammond
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Old 03-20-2015, 12:58 PM   #97
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We just purchased a 2014 390BH-60. Will check the rollers tomorrow. Do you figure FR will honor second owner issues as well?
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Old 03-20-2015, 05:46 PM   #98
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They should Paulie. It is a manufacturing defect or mistake.
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Old 03-20-2015, 06:17 PM   #99
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Wonder what alloy the plates are. Alloy being grade.
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Old 03-24-2015, 01:51 PM   #100
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Sent Randy an email yesterday. Does he respond to the query or just send the plates.
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