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05-18-2016, 07:32 PM
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#1
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Junior Member
Join Date: Mar 2016
Posts: 24
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Tile Replacement
We have had our coach at two different shops to have tiles replaced that where cracked before we bought it. Has anyone else had 5 months of trouble getting there tile floor worked on?
Forest River Forums
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05-18-2016, 07:41 PM
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#2
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Senior Member
Join Date: Feb 2013
Location: Chagrin Falls, Ohio
Posts: 3,225
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It would help us help you if you were to list the year, model and make of your coach.
__________________
2017 Salem Villa Estate 395RET-
2011 Coachmen Freedom Express 295RLDS- Sold
2015 F-250 FX4
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05-18-2016, 07:59 PM
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#3
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Junior Member
Join Date: Mar 2016
Posts: 24
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It's a 2016 Berkshire XL 40RB
Forest River Forums
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05-19-2016, 09:16 PM
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#4
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by D_V_rob
It's a 2016 Berkshire XL 40RB
Forest River Forums
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Where do you live and have you contacted The Diesel Division Directly yet?
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Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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05-19-2016, 09:39 PM
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#5
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Junior Member
Join Date: Mar 2016
Posts: 24
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I live in Southern California, yes I have been talking with them. It is at a shop know that they told me about that is much closer to my house than the Dealer we bought it from. They had the same trouble as the dealer. Thy are chipping the tile around the one they are replacing. We are also being told that they cannot match the grouting color. "As it gets used it will look the same. The trouble we have with that is we have know had the coach for 5months and have not been able to use it, so how dirty can the grout be when it has been in shops?
Forest River Forums
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05-20-2016, 07:05 AM
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#6
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Senior Member
Join Date: Apr 2016
Location: Indiana
Posts: 111
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If it were me, I would consider finding an expert tile guy. Tile can be an art, especially when you've got to remove individual tiles. Although a tile guy would probably not be covered by the warranty.
The grout should blend in quickly if they use the right color. As you said, how dirty can it be?
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2016 Charleston BH
2017 Jeep Wrangler Rubicon - purple - toad
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05-20-2016, 08:49 AM
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#7
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Senior Member
Join Date: Aug 2014
Location: Northern KY
Posts: 5,725
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Quote:
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If it were me, I would consider finding an expert tile guy. Tile can be an art, especially when you've got to remove individual tiles. Although a tile guy would probably not be covered by the warranty.
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take it out of the shop and let a real tile guy look at it... RV dealers are NOT tile people...
I would suspect that because it is tile, is ONE if not the main reason it has taken 5 months to get it done, because they don't know what they are doing...
maybe you could get some reimbursement from FR
__________________
"nothing can now be believed which is seen in a newspaper. Truth itself becomes suspicious by being put into that polluted vehicle."
Thomas Jefferson to John Norvell pg. 2, June 11, 1807
2014 Shamrock 183
2014 RAM 1500 Bighorn Crew Cab, HEMI, 3.21 gears, 8 Spd, 4X4 TST TPMS
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05-20-2016, 09:28 AM
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#8
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Senior Member
Join Date: Feb 2015
Posts: 741
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Tile Replacement
Quote:
Originally Posted by D_V_rob
I live in Southern California, yes I have been talking with them. It is at a shop know that they told me about that is much closer to my house than the Dealer we bought it from. They had the same trouble as the dealer. Thy are chipping the tile around the one they are replacing. We are also being told that they cannot match the grouting color. "As it gets used it will look the same. The trouble we have with that is we have know had the coach for 5months and have not been able to use it, so how dirty can the grout be when it has been in shops?
Forest River Forums
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The biggest problem these folks are having is they just don't know how to cut polished porcelain. They don't know to put the diamond cutting blade in backwards and should be using a wet saw cutting table. The glaze on the tiles is incredibly brittle. As far as the grout goes just get the product code from FR. It will blend in with time. If you get stains on the grout, use Clorox bleach cleaner in the spray bottle. Spray it on the grout lines, let sit for a few minutes and wipe up with a dry towel.
2015 XL 40QL
Sent from my iPhone using Forest River Forums
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05-22-2016, 01:43 PM
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#9
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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X2 what Paulie Boy said.
When you go to the factory and see how they cut and piece together the time (laying a floor takes 2 days and each tile is individually cut)
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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