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10-18-2016, 11:49 AM
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#1
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Truma AquaGo now Standard!
From today's RV Business news:
Forest River Class A Diesel to Use the AquaGo
Forest River Inc.’s Class A Diesel division has made the decision to use the Truma AquaGo as the exclusive water heater on all models moving forward, the Elkhart, Ind.-based manufacturer announced in a release Monday (Oct. 17).
Jeff Babcock, general manager of Forest River Class A Diesel, came to the decision after discussions with members of his management team, Dave Carpenter and Mike Peterson.
“Our dealers and end users have been asking for a more consistent and reliable water heater. We have been using the Truma AquaGo in the Forest River Berkshire, Legacy and Charleston, and feel now is the perfect time to begin using it on all of our models because of the high quality and luxury it offers,” said Babcock.
Peterson added, “We want our customers to enjoy the pleasure of showering in their coach the way they do at home. The Truma AquaGo functions flawlessly at low flow rates and, with 60K Btu, it is the most powerful water heater on the market. It’s the only instant water heater in the industry that can be easily decalcified so our customers will continue to have a stress-free experience using this product for years to come.”
Gerhard Hundsberger, Truma’s president and CEO, said Truma is “grateful for this opportunity to work with Forest River Class A Diesel. We look forward to fortifying our partnership, supporting dealers and ultimately campers with the carefree hot water experience the Truma AquaGo offers.”
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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10-19-2016, 09:27 PM
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#2
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Senior Member
Join Date: Mar 2015
Location: Fort White, FL
Posts: 208
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I was one of those who requested they look at the truma aquago, i'm sure one of many. The nice thing about the trauma is that with the right plumbing you can have instant hot water with the model that recirculates the water.
http://www.forestriverforums.com/for...e-81522-3.html
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10-20-2016, 07:20 AM
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#3
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Junior Member
Join Date: Mar 2016
Posts: 28
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If it proves to be reliable I wonder if it can be retrofitted to previous model years
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10-20-2016, 03:29 PM
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#4
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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The cover is different from the Atwood, so there would have to be some modification there. How complex a retrofit would be I do not know.
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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10-20-2016, 04:22 PM
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#5
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Senior Member
Join Date: Nov 2014
Posts: 152
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The Gerard unit in my 34qs which is a second gen model has been reliable so far.
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10-20-2016, 04:47 PM
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#6
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Junior Member
Join Date: Mar 2016
Posts: 28
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Actually, the Gerard gen 2 in my 2015 40rb has been good so far also. I haven't used it a lot yet but some of the horror stories I read about the Gerard's had me scared when I bought it
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10-21-2016, 01:03 PM
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#7
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Senior Member
Join Date: May 2011
Location: LaGrange,Ga
Posts: 315
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Wonder what the difference is, I installed a Girard Gen 3, had the gen 2 , didn't get along with very good .None of these offer instant hot water , simple because flame has to come on and start the process , Aquago states it has no frost protection , Girard does .long story short, we really like the gen3, we've been out about a month now, use it everyday, mix cold to hot for showers etc. never fails. Girard customer service an tech support has been great to us. Just an FYI
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10-21-2016, 08:12 PM
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#8
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Senior Member
Join Date: Mar 2015
Location: Mishawaka
Posts: 576
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Attwood has freeze protection as well
Wayne
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Wayne
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10-22-2016, 06:07 PM
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#9
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Senior Member
Join Date: Feb 2015
Location: Lake Havasu City, AZ
Posts: 629
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I upgraded to a Girard Gen 3 last year and it has been great so far.
__________________
2015 Legacy 340KP
2012 Wrangler Sport
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10-27-2016, 06:19 PM
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#10
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Senior Member
Join Date: Jun 2013
Location: Mount Laurel, NJ
Posts: 1,024
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I also upgraded from the Girard Gen I to Gen III. No problem mixing hot and cold water. Works great - except!!! I just experienced a problem mentioned in a previous post, where it doesn't fire up and the heater's gas valves need to be tapped. I tried this and it works. This brings up the question for those that experienced this problem, is whether Girard has acknowledged the problem and is offering a fix.
Hank
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Gale & Hank- 2012 Berkshire 390BH
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10-27-2016, 06:54 PM
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#11
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Senior Member
Join Date: Feb 2015
Location: Lake Havasu City, AZ
Posts: 629
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Quote:
Originally Posted by I-RV
I also upgraded from the Girard Gen I to Gen III. No problem mixing hot and cold water. Works great - except!!! I just experienced a problem mentioned in a previous post, where it doesn't fire up and the heater's gas valves need to be tapped. I tried this and it works. This brings up the question for those that experienced this problem, is whether Girard has acknowledged the problem and is offering a fix.
Hank
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Yes Girard has acknowledged the issue. The fix is to replace the gas valve which is a warrantee item. The cause was the main on/off valve becomes weak after some use and sticks in the off position from time to time. They will send the part to a repair facility and pay them to replace it. I asked to have it sent to me, I changed it myself a couple days ago, was not too difficult as long as you can get to the back of the water heater easily which I can. Nice instructions come with the new valve. I could have lived with it as it was but decided to go for the fix.
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2015 Legacy 340KP
2012 Wrangler Sport
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10-27-2016, 07:25 PM
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#12
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Senior Member
Join Date: May 2011
Location: LaGrange,Ga
Posts: 315
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Quote:
Originally Posted by I-RV
I also upgraded from the Girard Gen I to Gen III. No problem mixing hot and cold water. Works great - except!!! I just experienced a problem mentioned in a previous post, where it doesn't fire up and the heater's gas valves need to be tapped. I tried this and it works. This brings up the question for those that experienced this problem, is whether Girard has acknowledged the problem and is offering a fix.
Hank
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Yes, same situation, I called girard tech support, they are aware, gave me an option , they could send part to one of there dealers or send me the part an I could do it myself. I did myself, two valves are one unit, came quick in the mail, they wanted old valve back and they paid for the return, I was very pleased with how girard handled it, has worked perfect ever sense
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12-06-2016, 02:27 PM
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#13
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Senior Member
Join Date: Jul 2016
Posts: 1,520
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Update on Truma AquaGo
Went to Berkshire dealer today and got estimate:
It will cost $2,350 installed with a black door to somewhat match my coach
to replace the Atwood OD heater. What was interesting is that the dealer
told me to complain to FR, they know that there is a problem with Atwood
(that is why they are replacing the Atwood with Truma on all new coach's)
and just maybe they might help with some of the cost to replace (since it is
still under warranty).
Does anyone know who I would call/e-mail at FR to complain?
Joe
__________________
Joe & Debbie
2017 Dynamax DX3 37BH
Toad: 2020 Ford F-150
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12-06-2016, 02:32 PM
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#14
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Senior Member
Join Date: May 2011
Location: LaGrange,Ga
Posts: 315
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Quote:
Originally Posted by joet19711
Update on Truma AquaGo
Went to Berkshire dealer today and got estimate:
It will cost $2,350 installed with a black door to somewhat match my coach
to replace the Atwood OD heater. What was interesting is that the dealer
told me to complain to FR, they know that there is a problem with Atwood
(that is why they are replacing the Atwood with Truma on all new coach's)
and just maybe they might help with some of the cost to replace (since it is
still under warranty).
Does anyone know who I would call/e-mail at FR to complain?
Joe
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(574) 295-2117 Mitch in warranty diesel division
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12-06-2016, 02:43 PM
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#15
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Senior Member
Join Date: Jul 2016
Posts: 1,520
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Quote:
Originally Posted by SEAYALL
(574) 295-2117 Mitch in warranty diesel division
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Thank you, he will be getting a call..Did you read my other post about "Condensation in headlight" ?? would he be the one that I would complain too as well??
__________________
Joe & Debbie
2017 Dynamax DX3 37BH
Toad: 2020 Ford F-150
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12-06-2016, 03:40 PM
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#16
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Senior Member
Join Date: Apr 2012
Location: West Michigan/Fort Myers
Posts: 3,927
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Quote:
Originally Posted by joet19711
Thank you, he will be getting a call..Did you read my other post about "Condensation in headlight" ?? would he be the one that I would complain too as well??
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Joe I would definitely get Randy involved. Mitch would have to talk to Tandy anyway. Randy is the guy to get things done.
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12-06-2016, 03:49 PM
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#17
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Senior Member
Join Date: Nov 2013
Location: Whereever our Berkshire is Parked!
Posts: 7,082
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Quote:
Originally Posted by joet19711
Thank you, he will be getting a call..Did you read my other post about "Condensation in headlight" ?? would he be the one that I would complain too as well??
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Yes. Anything that is not functioning correctly on your coach should be covered by your Warranty.
BTW, $2,300 sure sounds high for the Truma - their mid-tier comfort+ model can be had for $1,150 or so. It's a 3 hour (max) install so that's another $300, the door is @ $60 + paint to match should not cost more than $100 (it's a 15x15" square of metal after all).
__________________
Bob & Anne-Marie [BamaBob & 6 Actual]
| 2017 Berkshire XLT 43A with Ultrasteer Tag | Blue Ox Avail + KarGard II |
| SMI AF-1 Air Brake | 2016 Jeep Cherokee Overland TOAD | Pedego Bikes |
Nights Camped: 2013 - 24 • 2014 - 42 • 2015 - 56 • Jul 2016 - Fulltime •
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12-06-2016, 04:06 PM
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#18
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Dragonship Captain
Join Date: Oct 2016
Location: Eastern PA, USA
Posts: 1,335
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When I picked up my brand new unit the OD Atwood was delivering lukewarm water.... sort of. Went in to service and they doodled with it and got somewhat warm water going. Also explained that the water in the tank was 40º and that 90º-ish was all I was going to get.
Talked to Mike Bukowsky at FR and he told me in no uncertain terms they were NOT replacing my unit. He did put me in touch with a gentleman at Atwood who said he would be happy to talk a mechanic of my choice through the process of getting it to operate correctly..... hmmmmm.
I think Randy is next on my call list.
__________________
2020 RAM 3500 DRW Long Horn. In the hunt for a Palomino TC, formerly a 2017 Berkshire 38A: https://dragonship.blog/
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12-06-2016, 04:21 PM
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#19
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Senior Member
Join Date: Jul 2016
Posts: 1,520
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Quote:
Originally Posted by Oscarvan
When I picked up my brand new unit the OD Atwood was delivering lukewarm water.... sort of. Went in to service and they doodled with it and got somewhat warm water going. Also explained that the water in the tank was 40º and that 90º-ish was all I was going to get.
Talked to Mike Bukowsky at FR and he told me in no uncertain terms they were NOT replacing my unit. He did put me in touch with a gentleman at Atwood who said he would be happy to talk a mechanic of my choice through the process of getting it to operate correctly..... hmmmmm.
I think Randy is next on my call list.
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Yes, me too, we should all call. Maybe they will help us out some...
__________________
Joe & Debbie
2017 Dynamax DX3 37BH
Toad: 2020 Ford F-150
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12-06-2016, 04:24 PM
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#20
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Senior Member
Join Date: Jul 2016
Posts: 1,520
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Quote:
Originally Posted by BamaBob
Yes. Anything that is not functioning correctly on your coach should be covered by your Warranty.
BTW, $2,300 sure sounds high for the Truma - their mid-tier comfort+ model can be had for $1,150 or so. It's a 3 hour (max) install so that's another $300, the door is @ $60 + paint to match should not cost more than $100 (it's a 15x15" square of metal after all).
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I asked them for their best Truma AquaGo model, told me around $1,800 plus the 4 hour max install and door fro the $2,350..
At some point in the spring, I have to do it, because my DW can not stand it anymore, or trade for the new XL 40C when it comes out next year.
__________________
Joe & Debbie
2017 Dynamax DX3 37BH
Toad: 2020 Ford F-150
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