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10-16-2017, 01:45 PM
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#1
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Junior Member
Join Date: Jan 2017
Posts: 11
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2006 cardinal 5th wheel water heater
So here's the problem, gas side works electric doesn't. I'v replaced the heating element and the rocker switch on the heater and still no hot water. I've seen something about the "high" limit switch could be bad. I'm not kicking the breaker inside on the elec panel nor the two reset buttons on the outside. How do I find out if the switch is bad? The items mentioned above I replaced knowing they were bad but I'm stumped now? Any ideas on where to go next?
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10-16-2017, 01:54 PM
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#2
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Have you checked voltage on the wiring, to make sure you are getting power to the element. If you have the Suburban brand, it's fairly straight forward to see at what point you don't have power thru as explained below
We have instances of where the water heater isn't plugged into an outlet behind the water heater...thus no power.
Here is a pic of the 120 volt AC hi-limit thermostat (on the left side, as the right one is to the 12 volt DC), with the fusible link burned out between the hi-limit and thermostat..which won't allow power to the electric element. This happens a lot if the element burns out. These are located behind that rubber cover that has RESET on it.
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2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 02:12 PM
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#3
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Junior Member
Join Date: Jan 2017
Posts: 11
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should I be getting any type of voltage reading on the heating element if my water is cold, the element switch is "on" and my breaker is not tripped? When I replaced the heating element there was not a specific side marked for either the white or black wire, does it make a difference? How do I go about test the "high" limit switch to see if it is good or not?
what kind of voltage should I be getting here https://photos.google.com/u/1/photo/...NEfDvdjCv-bGKz
https://photos.google.com/u/1/photo/...VXc2O3RB6MT6mO
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10-16-2017, 02:35 PM
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#4
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
should I be getting any type of voltage reading on the heating element if my water is cold, the element switch is "on" and my breaker is not tripped? When I replaced the heating element there was not a specific side marked for either the white or black wire, does it make a difference? How do I go about test the "high" limit switch to see if it is good or not?
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As per the wiring diagram above, and for testing voltage on the black "hot line" you will need to set your multi-meter for AC voltage and above 120 volts if applicable. Each multi-meter will be different.
You will turn everything ON (make sure you are connected to a form of 120 volt AC shore power). The way you check for voltage on the hot leg, is to place the red probe on the line/connection/terminal.....then the black probe on a good ground.
You cannot check for voltage on just the hot leg, by placing the probes on each side of either the switch...or the thermostat...since you can't read voltage utilizing the same line. You have to measure voltage with the hot line and the difference in potential...which is either the ground or neutral. You won't have a neutral until you get all the way to the elements connections.
Using the schematic: You want to check for voltage on both sides of the small black electric switch. If you have voltage on both sides, proceed downstream to the hi-limit, and check for voltage on both sides/terminal there. If good, proceed downstream to the electric heating element. Check for voltage there.
If you don't have voltage at the black switch, then you know the problem is upstream...and you need to find out if the water heater is plugged into an outlet, and if this outlet has power to it.
If you turn everything on, If the water is cold, then you should have 120 volts all the way to the element, so it can heat the water. If the water is heated, you would still have 120 volts up to the thermostat, which then cuts the power off at that point, until the water cools enough, and the thermostat closes the circuit to allow 120 volts to the element.
Look at the schematic for the BK (Black) wire. BTW, it shouldn't matter which side you connected the hot line and neutral wire at the element.
Simply put, all a heating element is, is a part of a 120 volt wiring circuit, that has more resistance at that point. It's this resistance that make it heat up and thus warm the water.
The switch, hi-limit thermostat, and regular thermostat just cut the 120 volts off at their respective junction.....to keep the element from heating up. You can think of the hi-limit and regular thermostat as just two switches that operate off temp to open/close the circuit to allow 120 volts thru to the element. it's really a simple setup and not much to go wrong.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 03:03 PM
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#5
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
As per the wiring diagram above, and for testing voltage on the black "hot line" you will need to set your multi-meter for AC voltage and above 120 volts if applicable. Each multi-meter will be different.
You will turn everything ON (make sure you are connected to a form of 120 volt AC shore power). The way you check for voltage on the hot leg, is to place the red probe on the line/connection/terminal.....then the black probe on a good ground.
You cannot check for voltage on just the hot leg, by placing the probes on each side of either the switch...or the thermostat...since you can't read voltage utilizing the same line. You have to measure voltage with the hot line and the difference in potential...which is either the ground or neutral. You won't have a neutral until you get all the way to the elements connections.
Using the schematic: You want to check for voltage on both sides of the small black electric switch. If you have voltage on both sides, proceed downstream to the hi-limit, and check for voltage on both sides/terminal there. If good, proceed downstream to the electric heating element. Check for voltage there.
If you don't have voltage at the black switch, then you know the problem is upstream...and you need to find out if the water heater is plugged into an outlet, and if this outlet has power to it.
If you turn everything on, If the water is cold, then you should have 120 volts all the way to the element, so it can heat the water. If the water is heated, you would still have 120 volts up to the thermostat, which then cuts the power off at that point, until the water cools enough, and the thermostat closes the circuit to allow 120 volts to the element.
Look at the schematic for the BK (Black) wire. BTW, it shouldn't matter which side you connected the hot line and neutral wire at the element.
Simply put, all a heating element is, is a part of a 120 volt wiring circuit, that has more resistance at that point. It's this resistance that make it heat up and thus warm the water.
The switch, hi-limit thermostat, and regular thermostat just cut the 120 volts off at their respective junction.....to keep the element from heating up. You can think of the hi-limit and regular thermostat as just two switches that operate off temp to open/close the circuit to allow 120 volts thru to the element. it's really a simple setup and not much to go wrong.
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did the checks and I have no voltage at the heating element, not sure where to go for now, can't find a good place behind the on/off switch to check without pulling out the water heater, gonna keep looking
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10-16-2017, 03:18 PM
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#6
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Do you have voltage on either side of the thermostats?
I am assuming still you have a Suburban brand water heater. Is this so?
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 03:37 PM
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#7
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
Do you have voltage on either side of the thermostats?
I am assuming still you have a Suburban brand water heater. Is this so?
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cant get any readings on the high limit switch, I do have voltage going down there, I thought when I replaced the element switch the black wire came from under the counter to it first then to the high limit, but maybe I looked at it wrong, I only popped out the on/off switch to replaced it, not remove the tank itself.
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10-16-2017, 03:52 PM
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#8
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by jlscjs
cant get any readings on the high limit switch, I do have voltage going down there, I thought when I replaced the element switch the black wire came from under the counter to it first then to the high limit, but maybe I looked at it wrong, I only popped out the on/off switch to replaced it, not remove the tank itself.
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but I just now found the hot wire with a blade running from my junction box to the front of the heater doesn't appear to be attached, was moving it around and pulling on it and the end came through the junction box, so I guess I get to pull the whole unit and find out what is going on>Not sure where it actually goes, I have a black running to the on/off switch and one still connected to the high limit side so now I am confused, nothing in the print I have or yours shows anything like that! Oh the fun of repairing
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10-16-2017, 04:06 PM
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#9
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
cant get any readings on the high limit switch, I do have voltage going down there, I thought when I replaced the element switch the black wire came from under the counter to it first then to the high limit, but maybe I looked at it wrong, I only popped out the on/off switch to replaced it, not remove the tank itself.
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No need to remove tank to do any of this. I'm not sure you are following the schematic correct. I have some stuff on my home computer already saved that will help you here. I'll be home about 5:30 central, and will get it to you. Hold tight.
.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 04:09 PM
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#10
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
but I just now found the hot wire with a blade running from my junction box to the front of the heater doesn't appear to be attached, was moving it around and pulling on it and the end came through the junction box, so I guess I get to pull the whole unit and find out what is going on>Not sure where it actually goes, I have a black running to the on/off switch and one still connected to the high limit side so now I am confused, nothing in the print I have or yours shows anything like that! Oh the fun of repairing
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You should have two black wires to the ON/OFF switch. All the switch does is open/close to allow 120 volts thru from say wire A to wire B.
When you replaced the black switch, did you not connect two wires back to it?
Pictures would help tremendously if you have your cellphone handy.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 04:11 PM
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#11
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
No need to remove tank to do any of this. I'm not sure you are following the schematic correct. I have some stuff on my home computer already saved that will help you here. I'll be home about 5:30 central, and will get it to you. Hold tight.
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thanks, my email is jlslavey@yahoo if you want to send it that way, thanks again
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10-16-2017, 04:18 PM
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#12
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Can you post a pic? We are still not sure if you have a Suburban water heater and you could be talking about an Atwood brand....which is different.
Does your look similar to this:
or maybe this:
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 04:28 PM
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#13
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
Can you post a pic? We are still not sure if you have a Suburban water heater and you could be talking about an Atwood brand....which is different.
Does your look similar to this:
or maybe this:
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the top one, my book says its a sw10de link to pic is here, don't know how to post a pic without a link
https://photos.google.com/u/1/photo/...vJtH2Vo9laYk0p
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10-16-2017, 04:35 PM
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#14
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by jlscjs
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I just realize something, when I took out the old switch I only had 1 black wire leading to the top and nothing coming out the bottom, I should have had a wire in and a wire out of the switch?
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10-16-2017, 05:53 PM
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#15
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
I should have had a wire in and a wire out of the switch?
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Absolutely, the switch just opens/closes the circuit between the two wires as explained in post #10
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 06:04 PM
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#16
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
Absolutely, the switch just opens/closes the circuit between the two wires as explained in post #10
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found the wire, was able to fish it back through the junction box and to the switch hole, pulled it thru was hot and melted to I put a new end on and so far all is well, thanks so much for the diagram and your input.
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10-16-2017, 06:15 PM
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#17
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
found the wire, was able to fish it back through the junction box and to the switch hole, pulled it thru was hot and melted to I put a new end on and so far all is well, thanks so much for the diagram and your input.
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So your electric heating element is working now?
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-16-2017, 06:20 PM
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#18
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Junior Member
Join Date: Jan 2017
Posts: 11
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Quote:
Originally Posted by wmtire
So your electric heating element is working now?
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well i have voltage in and out of the high limit and voltage into the heating element, waiting to see if my water gets hot, should, new switch and heating element, my wife will let me know when she takes a shower tonight! Thanks again for your time and responses
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10-16-2017, 06:27 PM
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#19
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,954
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Quote:
Originally Posted by jlscjs
well i have voltage in and out of the high limit and voltage into the heating element, waiting to see if my water gets hot, should, new switch and heating element, my wife will let me know when she takes a shower tonight! Thanks again for your time and responses
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Excellent. If you got voltage TO the heating element, then all is good upstream of it then.
If for some reason it doesn't heat up in about 45 minutes (I'm confident it will now though), then the way you check an element is by OHMS, not voltage.
To check the Suburban electric heating element, you will need to turn off the 120 volt power to the element or RV. Then you have to remove at least one of the wires on the electric element (you can remove both if you want). Now you will set your multimeter for OHMS, and you should get a reading of 10 OHMS for a good element.
This FAQ may help in the future if you haven't seen it yet:
http://www.forestriverforums.com/for...tml#post327988
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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10-17-2017, 01:27 PM
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#20
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Senior Member
Join Date: May 2013
Location: La Mirada, CA
Posts: 528
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I had a problem with mine, found the circuit board behind the tank had gotten unplugged. Mine was under the sink.
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