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Old 10-01-2020, 03:37 PM   #1
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2019 Puma Palomino Drive sound bar

Our sound bar is frozen in the on position. Cannot turn off, change source or anything. We turned off electric and still wonít turn off because must have battery hookup. I canít pull from the shelving where itís inserted. What do I do to reset it?
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Old 10-03-2020, 08:33 AM   #2
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On each end of the sound bar there is a large black tab that looks like it's part of the sound bar. I used a small flat head screw driver to pry that piece off. It's held on by double sided tape, at least on my 2019 model 381ftb it is. Then I removed the 4 wood screws and the unit came out. My issue was the sound bar had plastic rca jacks that didn't work. So I replaced them.
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Old 10-03-2020, 09:59 AM   #3
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Soundbar

Thank you for the info, we will give it a try.
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