Concertone ZX50

[nantucket49]

I have a Forest River Wildcat, 2009 with a Concertone ZX50 Radio/CD player. The radio works fine but now I am getting an "ERR" message when I insert a CD. It worked fine up until 2 weeks ago. And, of course, the user's manual has no troubleshooting tips nor does it say what this "ERR" message means. Can anyone help me?

[Bob Fields]

ERRor

Try a disk Cleaner.

[nantucket49]

Tried that....didn't work. Still getting Err msg.

[jpol]

My Concertone CD player failed the first week after I got my new Rockwood. The dealer replaced it and it lasted until the warranty expired. Same problem it would not read a CD. I used a cleaner, air blast, I even took it apart and really cleaned it with no luck. Concertone was no help. They told me to replace it with a really expensive Concertone unit. I replaced it with a Jensen unit and have had 2 years so far without a problem.

[Hudlow]

I haven't played too many CDs in my Concertone (2008 Salem LE) but I noticed this weekend that it wouldn't play Original "factory" CDs but did play the CDs I had copied and burned of originals from my computer...

Could it be a formatting issue?

[nantucket49]

It did read factory CDs up until the last camping trip. I tried the CD I was playing before it went on the fritz and it still gives me the Err msg. Thanks for the response, tho!

[cbenslay]

I had the very same problem with mine after a few months, but my dealer replaced it. I have had the replacement for 2 years now with no problems.

There used to be a Rep from ConcerTone on here. Maybe he'll see this and give you some advice.

[traveler2955]

Sorry to say---

Marketing stats tell us that it takes 10 times the amount of money to find new customers vs. keeping current ones. And, in today's world a different company is relatively easy to find especially on the Internet; most of whom are anxious to gain your account.

I'm still waiting after 2 years for a call on an attachment they produce. Oh well, when I get tired of this unit I'll change to another and won't give them a second look.

Since I'm not super anxious to spend the bucks in my economy, and these guys have more than they need, it seems, I simply remind myself that I've still got my USDs.

Mike

[Oleblue]

I had 3 concert ones on my camper. Each failed. They were covered under extended warranty so it was just aggravation. Our dealer contacted Forrest River and they replaced it with a Genisis 3.0. So far it has been fine. Direct replacement with adapter wiring harness. About a 30 minute job. Good luck..