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Old 03-14-2024, 01:09 PM   #1
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Dometic 12 volt fridge

We bought our camper new in Feb 2022. This past Sept(23) while on an extended trip west the Dometic 12 volt fridge stopped working. The center light of the five lights on the control board was flashing. Bought a small dorm size fridge to get us home. I contacted and was told they needed the serial number of the fridge which was located on the back of the fridge. I had a mobile tech come out and remove the fridge ($300), but there was no serial number on the fridge. I contacted Dometic and now was told that I could contact Forest River and they could supply me with the serial number which they did. Dometic then told me the temperature control board in the fridge was bad and the shipped me a replacement. I had the mobile tech come out and reinstall the fridge in the camper and install the board ($300). Fridge still would not work. I then took the camper to the dealer and after a couple months they said the fridge was repaired under an extended warranty I had, $200 deductable. Fridge still does not work. I turned it on and let it run for two days and the temp in the fridge was 65, the center light is still blinking and the others are off.
Anyone have any ideas. Dometic only warrantied the fridge for one year and they have said it is not their problem. I'm out $800 and still don't have a working fridge.
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Old 03-14-2024, 01:52 PM   #2
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Moved thread from the Flagstaff sub-forum to the Appliances and Electronics since the OP's questions are specific to that sub-forum and not specific to Flagstaff.
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Old 03-14-2024, 03:35 PM   #3
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If it is still not working talk to the dealer that said it is

-----------------------------------------------------------------
look for a adjustment knob in the FREEZER
https://www.forestriverforums.com/fo...ht-254495.html

mine is set pointing up/down
also make sure freezer HOLES are not blocked or covered
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Old 03-14-2024, 03:49 PM   #4
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Quote:
Originally Posted by roanmountaincampers View Post
We bought our camper new in Feb 2022. This past Sept(23) while on an extended trip west the Dometic 12 volt fridge stopped working. The center light of the five lights on the control board was flashing. Bought a small dorm size fridge to get us home. I contacted and was told they needed the serial number of the fridge which was located on the back of the fridge. I had a mobile tech come out and remove the fridge ($300), but there was no serial number on the fridge. I contacted Dometic and now was told that I could contact Forest River and they could supply me with the serial number which they did. Dometic then told me the temperature control board in the fridge was bad and the shipped me a replacement. I had the mobile tech come out and reinstall the fridge in the camper and install the board ($300). Fridge still would not work. I then took the camper to the dealer and after a couple months they said the fridge was repaired under an extended warranty I had, $200 deductable. Fridge still does not work. I turned it on and let it run for two days and the temp in the fridge was 65, the center light is still blinking and the others are off.
Anyone have any ideas. Dometic only warrantied the fridge for one year and they have said it is not their problem. I'm out $800 and still don't have a working fridge.
Is there a reason you don't want to return to this dealer that charged you and the warranty company for work that did not fix the refrigerator?
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Old 03-14-2024, 04:02 PM   #5
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Took it back to the dealer this morning. I'm just not confident in their ability to fix it and looking for any tips as to what the problem might be.
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