Fireplace Issue

[rt2439]

The fireplace in my 2010 Silverback works for a few minutes and then shuts off. I can leave off for about 5 minutes and then turn it back on and it works for a few and then shuts off again. I read in the brochure that came with it to call the company if that happens. I was just wondering if someone else had experienced that issue and how to correct it!

[farfetched]

Ours does the same thing WE found that when we turned on the microwave we were drwaing more than 30 amps which caused the fireplace to shut off automatically. It will take several minutes before you can start the fireplace again

[iceblaze580]

Mine will stay on and heat for a few minutes then cut of even if you have it set to 80 and its 60 in the rig

[farfetched]

I had heard that the automatic sensor is very close to the outlet heat and therefore will cause it to cut our. Will it stay on when not on auto?

[iceblaze580]

Yeah it stays on on auto this is the 3rd fireplace we have had first one had this problem the second heated fine just the lights wouldn't work

[rt2439]

i have tried all settings and it does the same thing. it made me curios when the manual said to call the company if it did that... that is my next step!!

[Jimmerinwi]

I seem to remember reading in another post as stated earlier, the sensor needs to be repositioned inside the unit. Don't know if searching would bring anything up.


Somedays I wake up Grumpy, somedays I just let her sleep......(Ray Scott)

[Kevin1117]

Hello everyone. I am having the same issue. Please post the solution if you find one. Thank you.

[mud yapster]

I'd try locating the temp sensor in a different location, it is most likely seeing the hot air and shutting off. Just try moving the sensor so it isn't feeling the hot air and see how that works.

[hrlyguy2]

On my 2010 Sandpiper it was the control board.Which they don't have parts for it anymore.
Had to buy a new one

[Witch Doctor]

There seem to me that there was a thread to this problem with certain units and the trim work was blocking the intake air and overheating and shutting down. This might be your problem but When I turn my microwave on with the fireplace it will not shut down. If I turn my rheostat all the way up it will stay on til I shut it off. If you have EMS turn on your microwave and fireplace and it will tell you how many amps you are pulling with both on but also remember your convertor amps will also show on the A/C side. Very easy check of you 110 volt amp draw. I doubt if to many people are plugged in right now. I have a 30 amp system I will test that with my amp probe, just convertor, Mico and fireplace on and give you the results. Stayed tuned for the rest of the story. Someone, I forgot who, answered me that and I fell out of my chair laughing.

[mud yapster]

Originally Posted by hrlyguy2

On my 2010 Sandpiper it was the control board.Which they don't have parts for it anymore.
Had to buy a new one

That's a bummer

[Witch Doctor]

Originally Posted by gljurczyk

There seem to me that there was a thread to this problem with certain units and the trim work was blocking the intake air and overheating and shutting down. This might be your problem but When I turn my microwave on with the fireplace it will not shut down. If I turn my rheostat all the way up it will stay on til I shut it off. If you have EMS turn on your microwave and fireplace and it will tell you how many amps you are pulling with both on but also remember your convertor amps will also show on the A/C side. Very easy check of you 110 volt amp draw. I doubt if to many people are plugged in right now. I have a 30 amp system I will test that with my amp probe, just convertor, Mico and fireplace on and give you the results. Stayed tuned for the rest of the story. Someone, I forgot who, answered me that and I fell out of my chair laughing.

Okay here is the rest of the story. My test was used with a Fluke meter amp jaws. Had the Mico on high and the fireplace on high with the convertor on. The total 110 volt amps being drawn was 16.9 amps. and nothing shut off. I would be looking at something else causing the problem....Good luck..

[ramair]

When you open the bottom cover where the controls are located does the cover go 90 degrees or is it lifted up some. I have to remove some of the carpet from under the fireplace and place 1/4 boards under the legs. This lifted the fireplace up which allowed more airflow from the bottom and have not had the issue again. The airflow comes from the bottom and must have a 1/4 inch gap at min.