It's been 3 yrs. since I took delivery, but I seem to remember I had a similar problem. IIRC, I sat down with the manual and went through all the set up procedures again. I wish I could recall what mistake I made, but I found it using the manual.
Wright and Penny
(with Fitz and Lizzie, the camping kitties)
2010 Tundra 4X4 5.7L V8
2014 Rockwood 2604WS
Life is a cruel teacher. She gives the test first; the lesson then follows.