Hello I hope you can help. After extensive research I think I know the Answer but maybe you have some Ideas. I have a 2020 Cherokee Wolf Pack 365 16 Forest River Camper it's the Biggest Toy hauler they Make. It was purchased out of Patriot RV in Kentucky and I live in NY. Since day 1 this 10.3 CF Furrion Fridge has been a lot of grief this camper has only been used 6 times and out of 6 times the Fridge has worked three times and we have lost a lot of food. I was originally told everything you can think of Check the power check the fuse oh the camper has to be perfectly level and so on and on at this point I give up this fridge is not right it will initially turn on light flickers and you can hear it run and shut off then every five minutes it just keeps doing the same thing over and over. Just last weekend I took the camper out and it ran and you could hear it on with out turning on and off and it acutely cooled but had heavy condensation 2 days later at home it was not working again.
Furrion has requested this sheet to be filed out anyone seen this sheet or do one?
Refrigerator Checklist for Warranty Request
Once completed – E-mail to
support@Furrion.com
*Incomplete or inaccurate information will delay processing. Replacement parts will be shipped unless otherwise noted.
Dealer Name __________________________________ Dealer Account #________________________
Dealer Phone __________________________________ E-mail _________________________
Dealer Contact __________________________________ Dealer PO # __________________________
Customer Name __________________________________ Original Owner Yes / No
Shipping Address __________________________________ Case # __________________
City __________________________________ State ___________ Zip ____________
Coach Manufacturer ____________________________ Model of Coach ________________________________
Complete Coach VIN # _____________________________ Year of Coach ________________________________
Original date of purchase _____________________
Furrion Model # _____________________________________ Furrion Serial # _________________________________
Nature of the complaint: __________________________________________________ ______________________________________
__________________________________________________ __________________________________________________ _________________
__________________________________________________ __________________________________________________ _________________
__________________________________________________ __________________________________________________ _________________ Diagnostic Information
Is there a visible refrigerant leak within or behind the Refrigerator? Yes \ No
**************** If a leak is identified, no additional testing is required ****************
*All electrical readings must be taken at the terminal block on the back of the refer
Does compressor run? _______________ Amp: __________ AC Volts: __________ DC Volts: __________
*If 12V*
Wire Length_________ Size______
With refrigerator running (battery only), What is the voltage drop between the battery and
Refrigerator Terminal Block? __________
With converter on (shore power), What is the voltage drop between the Battery and
Refrigerator Terminal Block? __________
Does light operate? Yes \ No
Does door seal and latch properly (If equipped)? Yes \ No
Is there airflow through the front vent (Use piece of paper to check)? Yes \ No
Does compressor cycle on and off? Yes \ No
Temperature Checks
Temp control set to mid setting
Ambient temperature in RV_____________
Prior to Operating After 2 Hour Run Time
Fresh Food_______ Freezer_______ Fresh Food_______ Freezer_______
Wine Compartment (14CUFT only): ________ Wine Compartment (14CUFT only): ________