Does it swing out? My last trailer had, slide-up to remove brackets that the tv hung on. One plate on wall and one on tv.
If it is a swing out than there should be a pin or release button somewhere.
Sorry if this doesn't help much.
You're welcome, during our PDI the tech showed us to pull using top and bottom of the tv instead of the ends, bit more sturdy that way. Got the impression someone may have broken a tv off at the mount previously.
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