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Old 07-07-2019, 08:59 PM   #1
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microwave/fireplace not working 2019 GW 26DBH

Ive looked for a solution for this problem but none of the threads actually posted a solution. I have a 2019 Grey Wolf 26DBH. while out camping this weekend we noticed the microwave is not working, so we checked to see if anything else was not and found the fireplace wasn't working as well. Reading in here we learned they are on the same breaker so we tested it(with voltage meter) and the breaker is function properly. I should note they don't work on inverter or shore power, just nothing. Some have said there is a hidden switch but we cant find one in the posted places or any other places anywhere. Has anyone actually found a solution to this problem as it seems Im not alone. Thanx
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Old 07-07-2019, 10:32 PM   #2
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I believe there is a switch to go from the fire place to the microwave. It could be in the middle position or it could be bad. That's what I have gleaned from this forum.
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Old 07-08-2019, 11:59 AM   #3
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What you're describing is a load-shed device and not an actual switch.

The most common places for them to be is behind the M/W or behind the fireplace. Have you looked in both those places?

Here's what they look like.

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Old 07-08-2019, 05:15 PM   #4
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What you're describing is a load-shed device and not an actual switch.

The most common places for them to be is behind the M/W or behind the fireplace. Have you looked in both those places?

Here's what they look like.

I received an email back from Forest River today and they say its behind the circuit panel under the fridge. Dont think thats something I can just pull out and replace and you right its not anything that can be reset. Ill post updates..
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Old 07-08-2019, 05:44 PM   #5
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Lucky for me, my Windjammer has a toggle switch next to the door. Both cannot be operated at once, only one at a time. I have 30amp service. Do you have to replace the entire switch ? I thought the switch was tacky, but now I like it. At least its easy to trouble shoot... lets us know the results.
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Old 07-08-2019, 06:51 PM   #6
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Lucky for me, my Windjammer has a toggle switch next to the door. Both cannot be operated at once, only one at a time. I have 30amp service. Do you have to replace the entire switch ? I thought the switch was tacky, but now I like it. At least its easy to trouble shoot... lets us know the results.
yes the entire EMS (energy management switch) has to be replaced ... your switch would have been cool! auto isn't always better. now to figure out how to get it out. forest river will warranty it but my nearest dealer is 14 hrs away so looks like it up to me.
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Old 07-08-2019, 10:08 PM   #7
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I received an email back from Forest River today and they say its behind the circuit panel under the fridge. Dont think thats something I can just pull out and replace and you right its not anything that can be reset. Ill post updates..


Itís back there, I have the same rig. The whole breaker panel/box isnít difficult to remove. Just a few screws when you get the cover off. Disco from shore power 1st and Unhook the battery to be safe.

I was poking around back there installing a EMS and ran into that transfer switch.
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Old 07-08-2019, 10:16 PM   #8
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Itís back there, I have the same rig. The whole breaker panel/box isnít difficult to remove. Just a few screws when you get the cover off. Disco from shore power 1st and Unhook the battery to be safe.

I was poking around back there installing a EMS and ran into that transfer switch.
did you have to disconnect all the wires first? or just pull out the black box?
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Old 07-09-2019, 09:35 AM   #9
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Once you have physical access to it, it's pretty easy to replace. Also it's not nearly as big as that picture makes it look.

In our RV you can pull the power panel/converter out enough to access behind it without disconnecting and wiring. There's enough slack to get it out.
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Old 07-10-2019, 02:51 AM   #10
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yes the entire EMS (energy management switch) has to be replaced ... your switch would have been cool! auto isn't always better. now to figure out how to get it out. forest river will warranty it but my nearest dealer is 14 hrs away so looks like it up to me.
If FR will warranty it most times you can take it to an authorized RV repair shop.

Have a local shop look at it, and get in touch with FR to have the repair authorized

Im curious, is there a "spare" space in your electrical panel where a circuit breaker could be installed?

If so Id be tempted to add an additional circuit breaker and fish the wires to either the microwave or fireplace (Fireplace probably easier Im guessing).

This would allow you to get rid of the ALS device all together.
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Old 07-10-2019, 05:40 AM   #11
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If FR will warranty it most times you can take it to an authorized RV repair shop.

Have a local shop look at it, and get in touch with FR to have the repair authorized

Im curious, is there a "spare" space in your electrical panel where a circuit breaker could be installed?

If so Id be tempted to add an additional circuit breaker and fish the wires to either the microwave or fireplace (Fireplace probably easier Im guessing).

This would allow you to get rid of the ALS device all together.

That would be a no-no! Adding an additional breaker would create a potential overload situation on the main panel. Every time you forgot and started the microwave while the fireplace was on you would most likely blow the main breaker. Not to mention it would be against code.

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Old 07-10-2019, 08:48 AM   #12
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microwave/fireplace not working 2019 GW 26DBH

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Originally Posted by kirbby9 View Post
did you have to disconnect all the wires first? or just pull out the black box?


There is slack to pull it out. I didnít disconnect the wires.
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Old 07-10-2019, 09:16 AM   #13
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That would be a no-no! Adding an additional breaker would create a potential overload situation on the main panel. Every time you forgot and started the microwave while the fireplace was on you would most likely blow the main breaker. Not to mention it would be against code.

Aaron
Aaron, I agree that the load shed device is a great addition and is needed, but please help me. I just looked through article 551 in the 2017 NEC, and what I read was that you had to have a load shed device (or EMS) if more than two loads were thermostatically controlled 551.42(C). Technically a microwave isn't thermostatically controlled. So, if you know of a place in the code that is more clear about that particular appliance (or others) please let me know. Thanks
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Old 07-10-2019, 10:34 AM   #14
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If FR will warranty it most times you can take it to an authorized RV repair shop.

Have a local shop look at it, and get in touch with FR to have the repair authorized

Im curious, is there a "spare" space in your electrical panel where a circuit breaker could be installed?

If so Id be tempted to add an additional circuit breaker and fish the wires to either the microwave or fireplace (Fireplace probably easier Im guessing).

This would allow you to get rid of the ALS device all together.
Ive emailed them to see if a non FR dealer can do the job.. fingers crossed. I tried to get to it but no slack in my unit so all the wired coming through have to be removed.. lil more work then I cool with while under warranty.
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Old 07-10-2019, 12:34 PM   #15
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Ive emailed them to see if a non FR dealer can do the job.. fingers crossed. I tried to get to it but no slack in my unit so all the wired coming through have to be removed.. lil more work then I cool with while under warranty.
Your best bet may be an independent RV service. They'll usually come to you and sometimes they'll handle all the paperwork.

I agree with you, if it's not a quick and easy job let warranty handle it.
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Old 07-18-2019, 07:08 PM   #16
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microwave/fireplace not working 2019 GW 26DBH

Guess I have the same problem. I have a 2019 274DBH.

Received our new Champion 3400/3100 today. Hooked it up and micro was on (not running). Turned on AC and micro went out. No fireplace, no microwave.

We leave Saturday for 10 days of dry camping 🤦

My warranty expired 16 days ago.
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Old 07-19-2019, 10:13 AM   #17
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Guess I have the same problem. I have a 2019 274DBH.

Received our new Champion 3400/3100 today. Hooked it up and micro was on (not running). Turned on AC and micro went out. No fireplace, no microwave.

We leave Saturday for 10 days of dry camping 🤦

My warranty expired 16 days ago.
Yours sounds like maybe a different problem.
When you shut down the A/C did the microwave come back on?
Have you checked all the breakers? Be sure to flip them off and back on, because they can look normal, but be tripped.

At 16 days out of warranty, I'd contact them anyway to see if they'll do anything. You never know.
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Old 07-19-2019, 07:19 PM   #18
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Yours sounds like maybe a different problem.

When you shut down the A/C did the microwave come back on?

Have you checked all the breakers? Be sure to flip them off and back on, because they can look normal, but be tripped.



At 16 days out of warranty, I'd contact them anyway to see if they'll do anything. You never know.


Never came back on. Breakers all checked.

I called today and they are gonna take care of me when we get back. Till then,Iíll just use an extension cord to run the microwave so momma can have her coffee in the morning.
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Old 07-19-2019, 09:23 PM   #19
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Pulled the microwave (and vacuumed up all the wood shaving underneath ), plugged into a socket and it turned on. Works fine So I guess we will redneck it till we get back home.
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Old 07-20-2019, 05:45 AM   #20
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Sounds like it may be a loose connection on that circuit. Or if there's a load shed device it could have failed.

Glad you figured out a work-around until you can get it fixed.
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