Originally Posted by VinDeeLoo
Ok, we took the door off and the springs seemed fine. Just won't completely shut.
I had the sme problem and was at the plant getting some warranty work done and mentioned it to the guys. The latch/taps/springs are recessed too far and dont allow the door to swing up enough. All that they did was stick a screw across the lower latches and then closed the door and applied enough presure to allow the screw (this could be screwdriver blade) to extend and pull out the latch/tabs/springs. Voila the door closed perfectly afterwards. it appears to be a regular problem.