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Old 10-28-2020, 10:42 PM   #1
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Water heater help

Can't remember all that the dealer/tech told me about our water heater. New to all of this. Brand new surveyor legend. I believe I have the option to run the water heater on electric as well as propane but not sure how to initiate one or the other. I have two switches and need help understanding what they do.
The switch at my control panel lights up a red "fault" when I turn it on. The other switch is located at the heater itself and from what I recall I should only switch that on when I want to run electric. Can someone please break it all down for me so I have a better understanding or if I need to contact the dealer due to the "fault" light. Thank you from a noob.
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Old 10-28-2020, 11:07 PM   #2
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Originally Posted by Theoriginal View Post
Can't remember all that the dealer/tech told me about our water heater. New to all of this. Brand new surveyor legend. I believe I have the option to run the water heater on electric as well as propane but not sure how to initiate one or the other. I have two switches and need help understanding what they do.
The switch at my control panel lights up a red "fault" when I turn it on. The other switch is located at the heater itself and from what I recall I should only switch that on when I want to run electric. Can someone please break it all down for me so I have a better understanding or if I need to contact the dealer due to the "fault" light. Thank you from a noob.

From the pics posted, you have a Suburban brand water heater, most likely the SWDE model. This thread will explain the operation of the switches for the propane and electric heating element. Read all the posts in the thread link below, as one pertains to the DSI fault light too and why you may be getting it.


https://www.forestriverforums.com/fo...ore-36197.html
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Old 10-28-2020, 11:10 PM   #3
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First a caution. BEFORE you turn that switch from OFF to ON on the water heater itself, turn a hot water faucet on to fill the water heater.
Don't know if I can help, but have you checked to make certain your propane is on? If it's on, bleed the lines by lighting the stove to purge the lines. Then try hitting that water heater switch to ON.
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Old 10-28-2020, 11:44 PM   #4
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Originally Posted by Reverse_snowbird View Post
First a caution. BEFORE you turn that switch from OFF to ON on the water heater itself, turn a hot water faucet on to fill the water heater.
Don't know if I can help, but have you checked to make certain your propane is on? If it's on, bleed the lines by lighting the stove to purge the lines. Then try hitting that water heater switch to ON.
Good tip, I remember hearing that before and now I just read it in the awesome document. All is good for now.
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Old 10-29-2020, 06:01 AM   #5
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Hopefully youíve read WMTIREís link by now. It is OMG helpful. The red fault light isnít as daunting as it seems. Sometimes it takes several seconds for the gas to light. Patience, my child. Patience. (Patience helps. Seriously.)
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