2020 Sunseeker 3050S 15K A/C Not Recognized
I've had my 3050S for over a year now, and my wife & I love it. This unit has the optional 15K A/C with Heat Pump, however, it is not being recognized by the Dometic CCC2 thermostat.
I emailed Forest River to verify what I have installed, and told them that the thermostat is not showing the heat pump. They verified that my RV does have the optional A/C (verified by VIN), and sent directions for a thermostat. Unfortunately that was not for the CCC2. When I said that, the reply was to 'check with Dometic".
I did, and they said if the correct A/C was installed, and the DIP switches as settings from the factory were not changed, the CCC2 would automatically recognize that A/C. I tried the steps to 'reset' the thermostat, and that didn't work either.
So the obvious conclusion is that the DIP switches were reset at Forest River. I'm out of warrantee so I guess its up to me to go on the roof to verify the settings.
Does this happen often? Have others come across this issue? And, what if I go on the roof and don't find that either installed A/C is the optional unit?
Any advice would be appreciated.