We had a similar issue with our bedroom slide that used two motors to move in and our. Inside the storage compartment there is a small est. 5 X 7 inch cover with a circuit board and button that flashed. We were able to do a manual reset of the motors but pushing and releasing the button six times and holding the button for a count of 10 seconds on the 7 application. Not sure if it is the same on yours though.
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