Originally Posted by Netgain
Thanks to your post about the generator hours not reading correctly with the Lippert system I paid close attention to my run time. Being a new unit, the hours were 0.0. After running for approximately 1 hr the hours changed to 17.0 and has not moved from there.
I also called Lippert and they will be replacing my generator genie.
I'm glad to hear my post was helpful. We get ours replaced on Monday, April 17th, along with having a couple of other warranty items taken care of.
Lippert told me that the generator genie was "plug and play" and we could probably install it ourselves, and it did indeed look pretty simple, only 3 connections if I remember correctly. But they also told us that unless we had an authorized dealer install it, the warranty on it would be voided. Since we had a couple of other items needing attention we decided to let the dealer install it. There is another forum member who did take delivery and install it himself and Lippert never mentioned anything to him about a voided warranty. I guess it depends on who you talk to at Lippert.