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Old 09-29-2021, 07:00 PM   #1
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Join Date: Jun 2016
Location: Ohio - AZ
Posts: 112
Jensen update maps

2016 3010DS with Jensen Vm9726BT audio system.

Jensen (ASA) service tech says that model (long ago discontinued) does not have the capability to update the Maps database.

Naviextras.com, a provider of updates to most electronic databases, offers such an update for about $75.

Decided to go ahead and purchase the update, assuming they would stand by their satisfaction guarantee, if it fails. However, in trying to navigate through Naviextras web site, the part where you download the "Toolbox", stalls when I try to Accept the conditions of use.

Unable to find anything on their website to directly ask a question, nor can I find a contact phone number.

Any insight appreciated.
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Old 09-29-2021, 07:17 PM   #2
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Join Date: Jun 2020
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Quote:
Originally Posted by Ohinaz1970 View Post
2016 3010DS with Jensen Vm9726BT audio system.

Jensen (ASA) service tech says that model (long ago discontinued) does not have the capability to update the Maps database.

Naviextras.com, a provider of updates to most electronic databases, offers such an update for about $75.

Decided to go ahead and purchase the update, assuming they would stand by their satisfaction guarantee, if it fails. However, in trying to navigate through Naviextras web site, the part where you download the "Toolbox", stalls when I try to Accept the conditions of use.

Unable to find anything on their website to directly ask a question, nor can I find a contact phone number.

Any insight appreciated.
I have a 2016 3010 DS with the Jensen and I have never seen a more worthless navigation system, actually the entire unit, radio, nav and all are probably the worse I have ever seen. I actually just replaced my Jensen navigation with a Garmin. If I keep my 3010 DS the entire Jensen unit is history.
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Old 09-29-2021, 07:45 PM   #3
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Join Date: Oct 2018
Location: Rose, NY
Posts: 70
Know it doesn't answer your question, but I gave up on ours in the 2016 2860DS. Couldn't see spending 75 bucks on something I didn't like. Installed a Pioneer with apple car play. Now we use Waze or Google maps.
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Old 09-29-2021, 10:02 PM   #4
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Join Date: Apr 2014
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Same unit here. The NAV option is terrible. Has been from day one.

We used a GPS for years but now Waze or Google maps does the trick.
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