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Old 06-17-2019, 06:28 AM   #1
Rich
 
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Looking for Ford dealer in Lafayette, La. to work on my E450.

Need some repair work on my Ford chassis, but I canít find a Ford dealer who works on RVís. Anyone in the Lafayette, La. area know of a dealer that works on motorhomes. Probably need to lift the motorhome to work underneath. I have a Forester 3011DS. Gander RV says itís a Ford issue, so they wonít touch it.
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Old 07-02-2019, 01:03 PM   #2
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Sorry to see you are having the same difficulty I am. Ford won't do it cause "It's a motor home". Don't seem to care it is still a Ford chassis with Ford components. Having the same difficulty here in WV.
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Old 07-02-2019, 01:20 PM   #3
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Does it really require a Dealer?? What about a private shop?
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Old 07-03-2019, 07:04 PM   #4
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If the chassis is still under warranty call Ford customer care 1 (800) 392-3673(even if its off warranty they could give you some shops that handle bigger rigs), they set me up with a shop to do recall work with a local dealer no lift involved. actually made the appointment while I was on the phone.For oil change and tires I go to a local independant truck shop
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Old 07-07-2019, 03:30 AM   #5
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Looking for Ford dealer in Lafayette, La. to work on my E450.

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Originally Posted by chevytrkr View Post
Need some repair work on my Ford chassis, but I canít find a Ford dealer who works on RVís. Anyone in the Lafayette, La. area know of a dealer that works on motorhomes. Probably need to lift the motorhome to work underneath. I have a Forester 3011DS. Gander RV says itís a Ford issue, so they wonít touch it.


Nobody tells you when you buy a motorhome that Ford dealers wonít handle motorhomes or that your Ford warranty started the day it was delivered to Forest River, if you can manage to get a Ford dealership to do the work. Many commercial truck shops will work on motorhomes but will Ford cover the warranty costs on newer units? Maybe we need a class action suit to get Ford to cover warranty work at other shops if they canít get their dealers to do the work. It ainít right and the RV dealers donít tell you that you are on your own on Chassis warranty work...
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Old 07-07-2019, 06:49 AM   #6
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So chevytrkr how did you make out??
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Old 07-07-2019, 07:13 AM   #7
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Ford warranty repair.

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So chevytrkr how did you make out??
Still looking. The work I need to have done is replacing a shift position sensor which can only be done from underneath the chassis, or so Iíve been told. I will call the Ford customer service number for help. Thanks to everyone who replied to my post. I will follow up after the work is completed.
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Old 07-07-2019, 10:30 AM   #8
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I called ford customer care nad they gave me 3 dealers, 2.5-3 hrs away, that would work on the Forester.
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Old 07-07-2019, 10:47 AM   #9
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I called ford customer care nad they gave me 3 dealers, 2.5-3 hrs away, that would work on the Forester.
Hopefully, Iíll get the same service from them. Thanks.
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Old 07-07-2019, 11:00 AM   #10
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Originally Posted by chevytrkr View Post
Still looking. The work I need to have done is replacing a shift position sensor which can only be done from underneath the chassis, or so Iíve been told. I will call the Ford customer service number for help. Thanks to everyone who replied to my post. I will follow up after the work is completed.
If that's all it is any mechanic with some Ford experience can change out a shift position sensor in under an hour.
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Old 07-07-2019, 11:22 AM   #11
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If that's all it is any mechanic with some Ford experience can change out a shift position sensor in under an hour.
Does it require lifting the RV to work under it? I have no idea where the sensor is located.
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Old 07-07-2019, 12:13 PM   #12
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Does it require lifting the RV to work under it? I have no idea where the sensor is located.
I have done that on pu trucks on a creeper but that MH may need to be lifted. There are a lot of young guys who think everything needs to be on a lift in the shop.
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Old 07-08-2019, 12:38 PM   #13
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Nobody tells you when you buy a motorhome that Ford dealers wonít handle motorhomes or that your Ford warranty started the day it was delivered to Forest River, if you can manage to get a Ford dealership to do the work. Many commercial truck shops will work on motorhomes but will Ford cover the warranty costs on newer units? Maybe we need a class action suit to get Ford to cover warranty work at other shops if they canít get their dealers to do the work. It ainít right and the RV dealers donít tell you that you are on your own on Chassis warranty work...
NOT TRUE. The warranty starts the day the MH is bought by the owner, this is by LAW. Those chassis can sit for a year or more on the back lot at the builder, then a year or more at the dealer. When you buy it the paperwork to Ford to get the MSO starts the warranty. Sometimes the dealer screws up and there can be problems getting it fixed. When I bought my MH used, the dealer told me that they would notify Ford and Thor and they did not. Ford was easer to fix than Thor.

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Old 07-08-2019, 12:49 PM   #14
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I called Ford on a warranty issue. They told me the warranty began when Forrest River bought the chassis. Of course, I called one day after the warranty expired. No go with Ford. I had to pay.
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Old 07-08-2019, 01:34 PM   #15
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You were given bad information by the person you talked to. Thor took delivery of my chassis in September of 2014, yet Ford payed over $10,000 in October of 2018. The warranty started when the original owner bought it in November of 2015.

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