FYI....he's the NW rep, but that doesn't mean he can't help in other areas
When I started on FRF back in 2007, I was also the NW sales rep. That's just where I traveled, it did not limit who I could help.
And knowing them all personally....do we really want the cranky midwest guy helping customers?
Or, we can only let him on from Wed-Thurs....that's about the time he warms up for the week.