Our Georgetown rep (who works for FR) from the RV show gave me a contact as our "factory service rep" who handles wholesale and retail customers
I have not had occasion to call him, but here's the info.
Justin, 574-206-7600
I don't have the last name, but I remember seeing a list of contacts on FRF and there was a Justin for Georgetown on that list, but I didn't save it.
Hope that helps!
Good luck!
Garren