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05-24-2013, 01:40 PM
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#161
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Senior Member
Join Date: Oct 2010
Posts: 202
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While checking a small hydraulic leak, I discovered that my orange hoses were severely bulging and on the verge of total failure. I immediately made an appointment with my dealer and sent an email to Mr. Armstrong. I received this reply almost immediately:
Please send all Georgetown Concerns to Steve Stombaugh sstombaugh@forestriverinc.com 574-206-7611. I have been transferred.
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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05-24-2013, 01:51 PM
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#162
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Member
Join Date: Mar 2012
Location: Florida
Posts: 92
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Sorry to hear that. Let us know how it goes.
__________________
Lou
2010 GeorgeTown 330TS
2006 Acura RSX TypeS
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05-24-2013, 04:49 PM
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#163
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Senior Member
Join Date: Dec 2010
Location: Apple Valley, CA
Posts: 361
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After having my hoses replaced over a year ago, during an inspection, I discovered two more lines blistered. I don't know if these were replaced or not. April at FR said to take it to the dealer for inspection and then have them call her. Sounds like they will cover it under warranty. We will see.
Happy trails, Forrest
__________________
Happy Trails
fbconsults
(Forrest and Donna)
2011 Georgetown 378TS
2011 Ford Escape V-6 4X4
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05-24-2013, 04:56 PM
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#164
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Senior Member
Join Date: Jul 2010
Posts: 7,948
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Quote:
Originally Posted by dashonthedash
While checking a small hydraulic leak, I discovered that my orange hoses were severely bulging and on the verge of total failure. I immediately made an appointment with my dealer and sent an email to Mr. Armstrong. I received this reply almost immediately:
Please send all Georgetown Concerns to Steve Stombaugh sstombaugh@forestriverinc.com 574-206-7611. I have been transferred.
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Just when I thought we had all the leaks found. Sorry to hear about it.
Also you can Call LCI 1-866-524-7821 and they should be able to find out what was sent by them by using your MH Vin#
Keep us posted.
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05-24-2013, 05:04 PM
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#165
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Senior Member
Join Date: Oct 2010
Posts: 202
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Quote:
Originally Posted by fbconsults
After having my hoses replaced over a year ago, during an inspection, I discovered two more lines blistered. I don't know if these were replaced or not. April at FR said to take it to the dealer for inspection and then have them call her. Sounds like they will cover it under warranty. We will see.
Happy trails, Forrest
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Thanks, Forrest, please keep us posted. Do you know April's number?
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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05-24-2013, 05:25 PM
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#166
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Senior Member
Join Date: Dec 2010
Location: Apple Valley, CA
Posts: 361
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Dashonthedash, April Conner, 574-206-7603, e-mail AConner@ForestRiverinc.com; or Steve Stombaugh, 574-206-7611 or 389-4600, e-mail sstombaugh@ForestRiver.com.
I sent April an e-mail and she responded in less than an hour.
Happy Trails, Forrest
__________________
Happy Trails
fbconsults
(Forrest and Donna)
2011 Georgetown 378TS
2011 Ford Escape V-6 4X4
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05-24-2013, 05:33 PM
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#167
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Senior Member
Join Date: Oct 2010
Posts: 202
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I already sent an email to Steve earlier today, but he hasn't responded. It is the beginning of the holiday weekend, though, so I may not hear until next week. If not, I'll try April. Thanks.
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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05-28-2013, 09:26 PM
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#168
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Senior Member
Join Date: Dec 2010
Location: Apple Valley, CA
Posts: 361
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Dropped my rig off at dealer this morning. I had a choice of leaving my rig for 2-3 weeks while FR shipped 2 new hoses to be replaced at no charge, or take my rig home and bringing it back when the hoses arrived. That would cost about $100.00 in gas.
Or, under my extended warranty they would obtain hoses (much better quality) locally and install them tomorrow. Cost me $100.00 deductible. Guess which choice I made? Pick up my coach Wednesday, ready to roll.
Problem was, after I dropped my rig off, I went by Bass Pro Shops and bought a new gun, cost me $500.00. My wife said "happy father's day).
Happy Trails, Forrest
__________________
Happy Trails
fbconsults
(Forrest and Donna)
2011 Georgetown 378TS
2011 Ford Escape V-6 4X4
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05-29-2013, 12:36 PM
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#169
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Senior Member
Join Date: Oct 2010
Posts: 202
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I heard from Steve Stombaugh yesterday and he asked for pictures and part of my VIN, so it looks like they may cover it. The only thing is, if it takes 2-3 weeks, it may interfere with my next scheduled trip, which I am eagerly anticipating and is set to begin June 16. In my case, though, there isn't much choice, since I don't have an extended warranty.
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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05-29-2013, 05:37 PM
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#170
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BJ
Join Date: Oct 2011
Location: Thomasville, NC
Posts: 18
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Well, after they replaced my lines, a couple months, and the pump and motor started leaking. In shop being replaced now.
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05-29-2013, 08:17 PM
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#171
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Senior Member
Join Date: Dec 2010
Location: Apple Valley, CA
Posts: 361
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Sorry to hear that BJ. My pump was replaced not long after I got my MH. Sent the wrong one twice, took about a month to get it right. No leaks now, except for the filler cap, which leaks "as designed".
Happy Trails, Forrest
__________________
Happy Trails
fbconsults
(Forrest and Donna)
2011 Georgetown 378TS
2011 Ford Escape V-6 4X4
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05-29-2013, 08:22 PM
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#172
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Senior Member
Join Date: Jul 2010
Posts: 7,948
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Quote:
Originally Posted by fbconsults
Sorry to hear that BJ. My pump was replaced not long after I got my MH. Sent the wrong one twice, took about a month to get it right. No leaks now, except for the filler cap, which leaks "as designed".
Happy Trails, Forrest
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If you are getting fluid out the cap that means you have too much fluid in the tank. With everything in and up it still should be 1" below the top or it will continue to over flow when al the fluid is pushed back into the tank when you raise the levellers and/or slides go in.
Sooner or later it will get to the final llevel if it continue to flow out the cap.
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05-30-2013, 10:17 PM
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#173
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Senior Member
Join Date: Oct 2010
Posts: 202
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Mine leaked out the cap as well when it was new, but the dealer quickly realized that it was overfull and bled it down to the "line". Since then it hasn't leaked, at least until the hoses went bad.
BTW, Forest River has agreed to replace all the orange hoses on my unit with new ones. I am dropping it off at the dealer on Monday. Thanks to FR and this Forum!
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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06-02-2013, 09:24 PM
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#174
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Senior Member
Join Date: Dec 2010
Location: Apple Valley, CA
Posts: 361
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Dealer replace hoses under extended warranty contract. Could have waited for FR, but didn't want to wait the 2-3 weeks for delivery.
Happy Trails, Forrest
__________________
Happy Trails
fbconsults
(Forrest and Donna)
2011 Georgetown 378TS
2011 Ford Escape V-6 4X4
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06-08-2013, 06:02 AM
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#175
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Member
Join Date: Oct 2011
Location: Ottawa, On
Posts: 69
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Just contacted April Conner of Forest River about failing orange hoses. She wanted the VIN# to see what she can do, it's Saturday so maybe I'll hear more on Monday.
I like doing all my own maintenance and repairs and I know this isn't rocket science but if Forest River sends me new hoses is it a very difficult procedure if I decide to change them myself? I just think I could have it done quicker and probably better than if I bring it to the dealer to have it done.
Tim
__________________
Retirement here we come!
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06-08-2013, 09:38 AM
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#176
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BJ
Join Date: Oct 2011
Location: Thomasville, NC
Posts: 18
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There is a thread with details and pictures. If FR covers it I would let the dealer do it
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06-08-2013, 11:56 AM
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#177
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Senior Member
Join Date: Oct 2010
Posts: 202
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Tim, generally they have been covering the replacement of the hoses for original owners, so I don't know if they'll cover it for you, but it doesn't hurt to ask. In another thread, you mentioned that you bought the Georgetown with a 7-month warranty from the dealer, so the issue should be covered under that. I'd take it to the dealer and let them replace the hoses under that warranty.
__________________
Gary Shapiro, 2011 Georgetown 29' Class A
Dash, Molly & Lily - now at the Bridge and forever in my heart
Shadow - 4-year-old Greyhound
Hannah - 1 1/2-year-old GSD rescue
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06-08-2013, 01:49 PM
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#178
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Member
Join Date: Oct 2011
Location: Ottawa, On
Posts: 69
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I thought of that 7 month warranty but thought I'd try with Forest River first and see what comes back, if they won't cover it then my next choice is 1000 Islands RV where I bought it used.
Thanks for the advice, I'm going to look for that thread on how to do it myself just in case I'm S.O.L. with the whole issue.
Thanks again, we'll see what happens next week.
Tim
__________________
Retirement here we come!
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06-18-2013, 03:12 PM
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#179
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BJ
Join Date: Oct 2011
Location: Thomasville, NC
Posts: 18
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Just an update.
Fortunately I purchased the extended warranty. Carolina Coach in Clement NC handled everything for me with the extended warranty folks and they replaced the pump motor and a leaking cylinder for the main slide.
My cost- $54 freight for parts and $50 deductible. Slide movement is much quieter and faster as well. Problem solved. Thanks Carolina Coach.
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