Ceiling headliner unglooing

[tonytiza]

I have a 2010 Georgetown 350TS. I'm having the headliner unglooing and bubbling down all thruout the unit. There's no water damage. I got a upholstery repairman to check it out, he says it's a glue issue. I called the factory and sent them pictures, they told me I have two choices, they could send me the vynil fabric for me to install which is not easy or they said they would repair it if I drove it to Elkhart Indiana from Miami Florida. They would split the gas bill but I would have to get a hotel for a couple of days until the repair is done. Is there a better solution to this issue? And if there's anyone with such a problem?

[Iggy]

Tony it sounds like you have a few choices.
If you have the time and money I'd head to Elkhart if you want it done better than it is. If it is at Elkhart if they find something wrong that you don't see now they will fix it also. It just may be a leak you didn't know about.

Good luck

[gartonhl]

See my post from back in 2010.

Sagging ceiling headliners
gartonhl 11-03-2010 11:38 PM
by MightyMike 5 547 General Tech and Repair

Here’s an update on my post from 9-2-2010……

I may be the only owner having this issue, but I suggest checking your ceiling headliners to make sure they are firmly adhered to the ceiling.

All of the panels in my 2010 GT 378TS are sagging. The panels that have light fixtures, smoke detectors, speakers, etc. screwed to the ceiling appeared OK, but sagged when these items were removed. When I first noticed the problem, I thought it was a shadow that was being cast by the way it looked. When I pushed the panel back up on the ceiling, it was “tacky” sounding but would drop back down in a very short time.

Fortunately I’m still in warranty, I purchased my unit in January, 2010.

My dealer got with FR and FR gave the OK to replace/repair and re-glue ALL the ceiling panels. FR stated that it must have been bad adhesive used in my unit. Don’t know if the adhesive used is in bulk or if it is one-on-one batch adhesive per unit manufactured. Dealer said the process will take 5-7 days.

I hope I’m the only one having this problem. My GT 378TS is a great MH, but these things do happen. Happy Camping!

UPDATE: It happened a 2nd time. Fixed ???? by dealer.......They are now sagging a 3rd time...Bad dealer repair ????????. I don't know???? I think you would be better served by going to the factory for repairs.
__________________

[miked11272]

We took our 09 Georgetown back to the factory for a cracked fiberglass roof they did a excellent job.Rick. the service manager also did a full pdi on the coach and the stairs were not functioning properly so he replaced them. And a door stop fell off in the hallway they replaced the wall.I recommend taking the trip if you have the time.

[we2lovecamping]

We had the same problem we purchased our 2011 378 from Lazy Days in Florida and "they" noticed it at delivery, they contacted Forrest River and got ok to replace full ceiling. They did an excellent job.

[tonytiza]

Took coach to Lazy Days, they contacted FR and they are handling this issue under warranty. At no charge. It should take around 3 weeks. Will keep you all updated on the progress.

[2010 georgetown owner]

I have a 2010 georgetown 373 motorhome, the heaqdliner is falling down, I talked to a service person at the factory, and they said " we have some problems with the glue used in the past and we have changed brands of glue to sta-put". I asked what type, and thier reply was they didn't know. I realize that I might be out of warrenty, but if forestriver was using a product that failed don't they have some responsibiity here? I want to know what will work??? and what and how to repair please.
larry

[tonytiza]

Hi Larry. where do you reside? Forest River offered to repair at no cost if I would take it to Elkhart, Indiana but for me its a long drive so I took it to Lazy Days in Tampa where they dealt with Forest River and the will pay for the repair and send the dealer the materials free of charge to me even with no warranty. They've been a class act so far. Will keep you posted. They begin repairs the week of 7-23-12.

[2010 georgetown owner]

Forestriver has decided to do what is right for my ceiling falling down and take care of the failure of the glue used at time of mfg. we are relived as this would cost a good sum of money, we are pleased so far and the reps. have been pleasent to deal with, Oh yes we live in california and the repair facility is about 40 miles away, that's close for us. will advise when complete in about 2 to 3 weeks.

[MattM]

Originally Posted by 2010 georgetown owner

Forestriver has decided to do what is right for my ceiling falling down and take care of the failure of the glue used at time of mfg. we are relived as this would cost a good sum of money, we are pleased so far and the reps. have been pleasent to deal with, Oh yes we live in california and the repair facility is about 40 miles away, that's close for us. will advise when complete in about 2 to 3 weeks.

I too live in Calif and have a 2010 Georgetown 378 that has many issues including the ceiling liner sagging. Just took it to J&L in Fontana, The owner there says he has repaired several with same problem. FR wants pics first. Also have "punky" soft roof over driver corner that needs to be pulled up to fix. Long list. Matt

[MOLRMEK]

We wee at the Tucson Frog rally last month, as we were leaving I noticed that the cieling over the driver and copilot seats was sagging.
Its in the dealer were I got it and they are going to contact FR to see what can be done.

[hazbunch]

I have a 2011 Georgetown 360 with the sagging ceiling. John Armstrong at Forest River has given me the option of having it done by J & L in Fontana or making the drive to the factory. I would like not to have to make the big drive to the factory, since I live in California. But I also want it done right. So my question is to anyone who had it done by J & L in Fontana, how do you like the job they did? Any problems what so ever?

[Iggy]

Originally Posted by MOLRMEK

We wee at the Tucson Frog rally last month, as we were leaving I noticed that the cieling over the driver and copilot seats was sagging.
Its in the dealer were I got it and they are going to contact FR to see what can be done.

George I will talk with you about this next time we see it other.
I will keep an eye on mine.

[tonytiza]

Just to say I picked up my coach a month ago after Lazy Days repaired my ceiling and so far so good. Looks brand new and Forest River covered the whole bill on the repair. Cannot complain! Greetings to all!

[Wil]

I purchased my 2010 Georgetown and my warrenty expired on 4-30-11 and now my ceiling is coming apart. I contacted Forest River and Spoke with April and Dan Evans they said to send pictures which I did. They told me to take it to J&L and that they will provide the material and labor which is 30 hours. I contacted J&L and they said they are doing a lot of Georgetown due to bad glue they used. I dropped off my RV and now J&L is saying that it's 40.5 hrs of labor and I need to by $1,000. I called Dan (mgr) at Forest River and said they are fixing my RV as good faith. I told him that they know that the glue they used is bad (poor workmenship and quality) and he said all he can do is 35hrs, I still need to come up with $500. I feel that Forest River is at falt because they know that the quality of the glue was bad and they should stand behind their product even if it's over one year. I'm looking into legal action with Forest River. I do love the RV and my family and I have enjoyed it and I'm going to be upgrading in then next 10 years, however, I don't think I will buy another Forest River product due to their issue with my ceiling. If you are having the same problem please call me at 661-259-0239. I live in California
Thanks,
Wil

[tonytiza]

I went thru the same thing and Lazy Days in Tampa, FL took care of it with the 30 hours that FR said it would take to fix with no cost to me.

[hazbunch]

Wil thank you for the update. Sorry to hear that Forest River is not taking care of the entire bill. With a known problem they should be taking care of the entire job, it is something they did which is causing the failure. Have you tried Mr. Armstrong directly?
How do you like the job J & L did on your ceiling? Was there any damage to carpet, cabinets or paint? Does it look like it did when it was brand new? How long did it take them to complete? I am looking to take my Georgetown there if they do a great job. Please let me know.
Thanks

[mr.ken]

My 2010 is doing the same thing

[mr.ken]

I just emailed John Armstrong to see If they will help me out.......

[mr.ken]

In addition to the headliner sagging, the headliner over the top bunk is separating from the ceiling too. Great workmanship