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Old 10-16-2016, 11:26 AM   #1
JBP
Senior Member
 
Join Date: Oct 2016
Location: Pharr Texas
Posts: 337
Contacting Forest River

Have sent several emails with no luck contacting FR. Hopefully they are just real busy and this is not the norm.

Does anyone else have this problem?

Fleetwood and Winnebago got back within 2 to 3 days. Not counting holidays and week ends.

Also I have found that their manuals are very generic. Not use to that ether. Last coach I need three days to get through all of the manuals. The coach manual had 2 supplements. Hopefully the packet in the coach is better. They were also tailored to my coach and its options.
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Jim & Pat
2016 Georgetown XL - 369DS
Tow Chevy Equinox
Blue ox and Brake buddy
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Old 10-16-2016, 06:31 PM   #2
Senior Member
 
Join Date: Feb 2015
Location: Roswell, GA
Posts: 153
Give Kevin Stratten a try. He has always been pretty responsive to me.

Kevin Stratton
Warranty Manager
Georgetown / FR3
Phone: 574-206-7611
Fax: 574-206-2484
kstratton@forestriverinc.com
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Thanks,

rkulbok
(Ron & Karin)
2015 Georgetown 328TS
Full time since October 2015
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Old 10-17-2016, 07:18 PM   #3
JBP
Senior Member
 
Join Date: Oct 2016
Location: Pharr Texas
Posts: 337
I was to impatient FR got back with answers to all of my question. They sent the manual that I was looking for.
Thanks Forest River
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Jim & Pat
2016 Georgetown XL - 369DS
Tow Chevy Equinox
Blue ox and Brake buddy
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