Forest Rivers John Armstrong & April Conners

[Iggy]

I know we hear about the problems we have with our Georgetowns but I must say that Mr John Armstrong and Ms April Conner are doing a great job. It must be very difficult to manage the Georgetown Warranty department but I have always been called or emailed back with answers and help.

These two are doing a job to manage complaints for FR. Yes, FR Georgetown has issues but I have to look at the human side and say thank you John and April for the most difficult job in the world trying to keep us happy.

I have sent many thank you emails to them both to make them aware that their hard work is greatly appreciated.

It only takes a moment to send them a thank you and trust me it goes a long way in making their hard job more worthwhile and rewarding personally. I have send a few myself. Have you considered it?

Here is their email addresses just in case you would like to say thank you.

Mr John Armstrong
jarmstrong@forestriverinc.com

Ms April Conner
AConner@ForestRiverInc.com

[Falcon35]

John also has done a great job for me a number of times.
I had a chance to thank him in person when we stopped in at Elkhart on our way home from TX in the spring. Several times I emailed him in the evening and had an email back before 8AM the next day.

[jojo bamboo]

Yeah, there going a great job

[psgrandpa1]

I am having some 378TS Georgetown issues...as an owner, maybe you can help me. I just purchased a FIT...for towing. Hope you like yours!

Vonnie Mathiesen

[manvel]

You must be on his good list,i have e mail him,and call ,got no return call or e mail.Have got a call back from April.The dealer were i got my coach gave me his number for a contact at Forest river.On my last trip i had trim from above my oven fall off,plus trim panel above sink in bath room fall down. Both was cause by staples not in the right place.To me there is no reason for this kind of work.

[kenandterry]

I agree...........April and John are doing a great job. Remember that you'll do better to deal with the issue(s) at hand and not to use them as a vent for your frustrations. Use them to work with as opposed to work against!

April was very helpful with me within just a couple of phone calls I had with her.

[tncruiser]

i give high kudos to ms. o'conner
brianj