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Old 07-16-2020, 10:50 AM   #1
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Lippert Entry steps not retracting

My Lippert entry steps are not retracting, I can hear the motor spinning but steps are not retracting. At one point steps did retract half way then come back out.
Could it be a low battery?
I need to replace my coach batteries soon.
Thank you
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Old 07-16-2020, 01:27 PM   #2
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If you help them in by grabbing the bottom step and gently lifting, does that make a difference?

Ray
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Old 07-16-2020, 01:37 PM   #3
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If you hear the motor and the steps don't move...you have a stripped nylon drive gear. If you are lucky you can replace the nylon clutch balls in the motor...I needed a new motor.
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Old 07-16-2020, 03:48 PM   #4
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Thank you Scott,How do I get to the nylon drive gear?
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Old 07-16-2020, 03:51 PM   #5
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Here ya go:



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Old 07-16-2020, 04:02 PM   #6
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Quote:
Originally Posted by Fidaddy View Post
Thank you Scott,How do I get to the nylon drive gear?
You have to disconnect the linkage to the step (its heavy, make sure you have something under it to hold it up) Then disconnect the electrical and take the base plate out and then remove the motor. Depending on whicih model you have you will have to replace the entire motor or just the nylon balls from an auto parts store. Won't know until you disassemble.
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Old 07-16-2020, 04:15 PM   #7
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Got it,Very helpful video and advice.
Thx again
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Old 07-17-2020, 06:30 PM   #8
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Recently my steps have started to squeal upon retraction at about the last 2 seconds of travel. Sprayed WD40 on every hinge point and external gear I could find. No help.
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Old 07-18-2020, 08:32 AM   #9
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I went through all of the above steps and then found out it was my batteries. I even rebuilt my steps with new spacers and bolts, new motor, and installed the stabilizer kit for the motor and drive. Nothing helped consistently until I replaced my batteries. I would put a meter on my batteries while operating the steps to check the voltage drop. I don't remember what mine was but the minimum voltage to operate should be in your manual for your steps.
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Old 07-18-2020, 10:53 AM   #10
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I replaced my batteries and still the same outcome. Iím taking the motor of today.Thx for the reply
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