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Old 10-28-2017, 07:58 PM   #1
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Cool More Step Problems

Hi Everyone. Been on the road about 6 weeks with no issues. Backed into the site tonight and the steps won't come out. The step light comes on, but not a budge from the steps. Worked flawlessly all day and all trip. Only difference is the last 50 miles or so were in the rain. Any ideas?? I'm hoping just a fuse (directions please) Pouring rain for the next day and a half, so I won't be going underneath until it clears. I replaced the motor this past spring after a self-induced breakage. I appreciate any answers/ideas.
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Old 10-28-2017, 08:04 PM   #2
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Have you tried"helping" the steps by pulling them down when they try? Mine come down, but I have to "help" them up as they are bent enough to bind.
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Old 10-28-2017, 08:15 PM   #3
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Hi Everyone. Been on the road about 6 weeks with no issues. Backed into the site tonight and the steps won't come out. The step light comes on, but not a budge from the steps. Worked flawlessly all day and all trip. Only difference is the last 50 miles or so were in the rain. Any ideas?? I'm hoping just a fuse (directions please) Pouring rain for the next day and a half, so I won't be going underneath until it clears. I replaced the motor this past spring after a self-induced breakage. I appreciate any answers/ideas.
When I had the problem it was the house batterys starting to die. the steps would work when I had the motorhome turned on so the front battery was in play. Also on the positive battery terminal I had two inline fuses one was for the awning and one was for the steps. I have a 32 foot Georgetown. Good luck that's always a pain in the #@! $.
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Old 10-29-2017, 04:51 PM   #4
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Thanks "clue" and "Tucson", no such luck. One thing I did notice while trying to "help" the steps come down is that there is no play in them whatsoever. Not up or down, or side to side. Is this normal, or is the connecting rod too tight? When I replaced the motor last spring, I remember I really had to work to get the eye of the rod over the bolt on the new motor. There hasn't been any problems with step operation until now. Also, if the step light comes on when the door opens, does that mean the 25 amp fuse is good, or could that still be my issue. Still pouring here so not going underneath yet.
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Old 10-30-2017, 10:11 AM   #5
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Thanks "clue" and "Tucson", no such luck. One thing I did notice while trying to "help" the steps come down is that there is no play in them whatsoever. Not up or down, or side to side. Is this normal, or is the connecting rod too tight? When I replaced the motor last spring, I remember I really had to work to get the eye of the rod over the bolt on the new motor. There hasn't been any problems with step operation until now. Also, if the step light comes on when the door opens, does that mean the 25 amp fuse is good, or could that still be my issue. Still pouring here so not going underneath yet.
The light coming on and going off after a brief delay is controlled by the control unit and that would be an indication the power fuse (25amp) is good. It would also be an indication that the door switch is operating (opening) correctly.
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Old 10-30-2017, 04:16 PM   #6
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Thanks bubbles, so as I understand it, you think the 25 amp fuse is good. Any ideas what it might be? I appreciate your help.
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Old 11-02-2017, 11:15 PM   #7
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Well what do you know. Got up this morning and went to go outside at the state park we were at and lo and behold the steps come down. Closed the door and started the engine and they wouldn't retract...insert 4 letter words here. pushed the screen door closed at the bottom and they went up. Obviously not contacting the sensor properly. "Adjusted" the screen door for better contact and have not had a problem all day. Still can't figure out why the steps would not extend when I opened the door though. Problem Solved??
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Old 11-03-2017, 05:43 AM   #8
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The screen door is easily bent. I use a separate magnet taped to door frame when driving to make sure they don't suddenly go down when moving.
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Old 11-03-2017, 07:58 AM   #9
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Yes, strange because you said the step light (puck amber light) on the underside of the steps was illuminating. It's the door magnetic switch opening when door is opened that triggers the logic for that light to turn it on and off after a few minutes and also triggers the steps to extend. If you were relying on the ignition to retract the steps the step switch must have been on. Oh well.
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Old 11-03-2017, 03:21 PM   #10
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Thanks true, I'll make sure I do that. Bubbles, I rarely rely on the ignition to retract the steps. I do at times when I'm too lazy to get out to the seat to hit the switch. I'm just really glad it was something simple, just wish I figured it out a few days earlier...well, down the road we go. Thanks to everyone for the help.
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